Highly motivated, seasoned Billing Specialist with 15+ years extensive experience at Missouri Ozarks Community Health, excelling in RCM communications and customer service. Proven track record in accurately processing medical, dental and behavioral health charges and resolving billing inquiries, ensuring HIPAA compliance. Skilled in NextGen, effectively training new hires and enhancing team performance.
Scrub and submit Medical, Dental and Behavioral Health charges.
Post payment batches to patient accounts as well as Show Me Healthy Women payments
Sort and scan daily mail deposits for RCM posting
Reconcile Quest invoices
Disperse Quest Adjustment Requests to providers for correction
Verify and submit the quarterly Medicare Credit Balance Report
Work bad debt and unapplied credit reports
Verify and process patient and insurance refunds
Assist patients with statement balance and insurance inquiries
Assist medical, dental and behavioral health departments with billing and coding inquiries
Represent the billing team at monthly provider meetings
Train new hires for the billing department