Summary
Overview
Work History
Education
Skills
Timeline
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Melanie Breeding

Ava,MO

Summary

Highly motivated, seasoned Billing Specialist with 15+ years extensive experience at Missouri Ozarks Community Health, excelling in RCM communications and customer service. Proven track record in accurately processing medical, dental and behavioral health charges and resolving billing inquiries, ensuring HIPAA compliance. Skilled in NextGen, effectively training new hires and enhancing team performance.

Overview

20
20
years of professional experience

Work History

Billing Specialist

Missouri Ozarks Community Health
09.2005 - Current

Scrub and submit Medical, Dental and Behavioral Health charges.

Post payment batches to patient accounts as well as Show Me Healthy Women payments

Sort and scan daily mail deposits for RCM posting

Reconcile Quest invoices

Disperse Quest Adjustment Requests to providers for correction

Verify and submit the quarterly Medicare Credit Balance Report

Work bad debt and unapplied credit reports

Verify and process patient and insurance refunds

Assist patients with statement balance and insurance inquiries

Assist medical, dental and behavioral health departments with billing and coding inquiries

Represent the billing team at monthly provider meetings

Train new hires for the billing department

Education

Certificate of Technical Studies - Medical Office Assistant

Vatterott College
Springfield, MO

Skills

  • Customer Service
  • NextGen
  • RCM Communications
  • Medical, Dental, Behavioral Health Billing
  • CPT and ICD-10 Knowledge
  • Staff training
  • HIPAA Compliance

Timeline

Billing Specialist

Missouri Ozarks Community Health
09.2005 - Current

Certificate of Technical Studies - Medical Office Assistant

Vatterott College