Melanie Briley
Salem,OR
Summary
Compassionate Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Salem Pediatric Clinic
Salem, OR
10.2013 - Current
- Assisted healthcare providers with patient examinations and medical procedures.
- Managed patient records using electronic health record systems.
- Scheduled patient appointments and coordinated follow-up visits efficiently.
- Educated patients about medications, procedures and physician's instructions.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Organized charts, documents and supplies to maintain team productivity.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Assessed, documented, and monitored vital signs for patients within outpatient setting.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Cleaned and maintained medical equipment following procedures and standards.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Explained treatment procedures and physicians' instructions.
- Changed dressings on wounds to prevent infection and check for healing.
- Administered injections under the direction of a physician or nurse practitioner.
- Maintained patient confidentiality in accordance with HIPAA regulations.
- Measured vital signs and took medical histories to prepare patients for examination.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Responded to patient callbacks and phone-in prescription refill requests.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Prepared treatment rooms for patient examinations.
- Conducted routine laboratory tests and sample analyses to monitor diseases.
Education
Medical Assisting
Everest College
Portland, OR08-2012
Skills
- Patient education
- Electronic health records
- Vital signs assessment
- Laboratory specimen collection
- Medication administration
- Appointment scheduling
- Patient interviewing
- HIPAA compliance
- Communication skills
- Team collaboration
- Time management
- Problem solving
- Attention to detail
- Multitasking and organization
- Clinical documentation
- Vital sign monitoring
- Verbal and written communication
- Injection administration
- Healthcare procedures
- Blood pressure measurement
- Medical terminology
- Telephone etiquette
- Patient documentation
- Patient care
- Sterilization techniques
- Basic life support
- Clinical applications
- Treatment setup
- HIPAA protocols
- Specimen labeling
- Prescription refills
- Companionship and emotional support
- Medical equipment operation
- First aid
- Sterile technique
- Prioritizing stat orders
Certification
- AAMA
- BLS
- OHSA
- HIPPA
Timeline
Certified Medical Assistant
Salem Pediatric Clinic
10.2013 - Current
Medical Assisting
Everest College
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