Melanie Bunning
Douglas,WY
Summary
Customer-focused, accurate in handling orders and payments. Knowledgeable about fast food operations, menu options and knowledge in food safety regulations. Consistently delivers above-average service to guests. Hardworking Crew Member boasts solid understanding of operational practices and food safety standards. Capably comprehends and follows detailed instructions to complete work tasks. Contributes to overall team success with field knowledge and dedication to going beyond to properly complete tasks.
Overview
1
1
year of professional experience
Work History
Crew Member
McDonald's Restaurant
Douglas, WY
08.2023 - 01.2024
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Interacted pleasantly with guests to deliver quality customer service.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Assembled and served meals according to specific guest requirements.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
Houskeeper
Sleep Inn Suites
Douglas, WY
01.2023 - 07.2023
- Maintained and organized cleaning supplies stock.
- Observed proper use of chemicals when cleaning various surfaces.
- Maintained clean floors throughout property by sweeping, scrubbing and waxing.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Monitored cleanliness of lobby, swimming pool and other common areas.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Disinfected telephones, light switches and other frequently touched objects.
Education
Eastern Wyoming College
Douglas, WYSkills
- Food Running
- Menu Memorization
- Beverage Preparation
- Customer Engagement
- Health Code Compliance
- Food Preparation
- Customer Service
- Safe Food Handling
- Time Management
- Teamwork and Collaboration
- Cash Handling
- Visual Communication
- Problem-Solving
- Safety Awareness
- Taking Orders
References
References available upon request.
Timeline
Crew Member
McDonald's Restaurant
08.2023 - 01.2024
Houskeeper
Sleep Inn Suites
01.2023 - 07.2023
Eastern Wyoming College