MELANIE CANDASO
Mountain View
Summary
Human Resources professional prepared to drive organizational success through effective people management and strategic planning. Expertise in employee relations, talent acquisition, and compliance, with strong focus on team collaboration and achieving measurable outcomes. Adaptable and reliable, skilled in navigating dynamic environments and aligning HR strategies with business goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Director, Human Resources North America (secondment)
Bon Appetit
Mountain View, CA
01.2019 - Current
- Drive the continual evolution of the people strategy in partnership and collaboration with stakeholders across three sectors.
- Lead and cultivate a high performing and effective team of HR professionals.
- Trusted advisor to Senior leadership in-region.
- Successfully led the transition with 2,000+ hourly associates in the ratification of a new union contract in the Bay Area.
Employee Relations
BlueShield of California
San Francisco, CA
01.2018 - 01.2019
- Managed workplace issues, conducted investigations, developed HR policies, and advised on performance management to foster a high-performance, compliant culture.
- Led employee relations strategy.
- Supported HR business partners, and ensured compliance.
- Nonprofit health plan with over 7,500 employees and over $25B in annual revenue
Director, Human Resources
Wyndham Vacation Ownership
San Francisco, CA
01.2012 - 01.2018
- Led a team of 5 Human Resources professionals and co-leading 4 additional Human Resources team members with Sales and Marketing matrix responsibilities for 29 resorts and 1,500 employees.
- Served as the trusted advisor to senior operators in-region, proactively maximizing the contributions of Human Resources in attracting, developing, and retaining talent.
- Drove organizational effectiveness and key people decisions through the use of data analysis to reduce average time to fill exempt positions and improve retention.
- Created retention strategies to keep our best talent and ensured succession plans are in place for key roles and talent.
- Aligned talent development with organizational priorities to ensure 2+ prepared leaders in succession for critical roles.
- Promoted a respectful environment and championed diversity and inclusion efforts by partnering with Workplace ESL Solutions to offer business-funded classes for employees to learn workplace English.
- Facilitated leadership training to drive a consistent, connected, SMART goal setting & feedback culture.
- World’s largest vacation ownership business with approximately 18,000 employees and $1.5B in annual revenue
Director, Human Resources
Shell Vacations Club
San Francisco, CA
01.2006 - 01.2012
- Led a team of 4 Human Resources professionals, building HR capability and effective HR structure.
- Led the smooth integration of employees through an acquisition, effectively removing siloed work.
- Collaborated with operators, partners, and team members to work through employee relations challenges in the region, advising, coaching, and mediating employees at all levels.
- Pioneer in the vacation ownership industry with 1,500+ employees
- (2012 Company acquired by Wyndham)
Education
Master of Science - Human Resources Management
Golden Gate University
Bachelor of Science - Business Administration emphasis in Psychology
University of Kansas
Skills
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
Certification
SHRM-CP
Timeline
Director, Human Resources North America (secondment)
Bon Appetit
01.2019 - Current
Employee Relations
BlueShield of California
01.2018 - 01.2019
Director, Human Resources
Wyndham Vacation Ownership
01.2012 - 01.2018
Director, Human Resources
Shell Vacations Club
01.2006 - 01.2012
Bachelor of Science - Business Administration emphasis in Psychology
University of Kansas
Master of Science - Human Resources Management
Golden Gate University