Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Melanie Castillo

Orange,NJ

Summary

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets. Goal-oriented professional with a background in Political Science and Journalism. Committed to enhancing civic engagement and leadership through active participation in community initiatives.

Overview

3
3
years of professional experience

Work History

Sales Associate

SpiderShop
Richmond, VA
09.2025 - Current
  • Assisted customers with product selection, enhancing overall shopping experience.
  • Greeted customers entering store and responded promptly to customer needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Cashier

Burlington
Orange, NJ
07.2025 - 08.2025
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.

Member of Youth Planning Committee

Encampment for Citizenship
Aptos, CA
04.2023 - 06.2023
  • Assisted in organizing events that promote civic participation and leadership development.
  • Developed engaging and interactive curriculum to enhance summer programming and opportunities.
  • Participated in meetings, providing insights and feedback on planning strategies and activities.

Education

Bachelor of Science - Political Science & Journalism

University of Richmond
Richmond, VA
05-2029

High School Diploma -

St Timothy's School
Stevenson
05-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Cash handling
  • Flexible schedule
  • Conflict Resolution
  • Public Speaking

Timeline

Sales Associate

SpiderShop
09.2025 - Current

Cashier

Burlington
07.2025 - 08.2025

Member of Youth Planning Committee

Encampment for Citizenship
04.2023 - 06.2023

Bachelor of Science - Political Science & Journalism

University of Richmond

High School Diploma -

St Timothy's School
Melanie Castillo