MELANIE CHUBB
Glenolden,PA
Summary
High-energy, sales-minded consultant well-versed in negotiating and communicating successful solutions for clientele, while exceeding company goals. Creative in applying organization, hard skills, and expertise to suit all customer needs by building robust solutions that enhance loyalty, promote retention and support revenue generation. Grasps new ideas and concepts rapidly; Performance-driven with a strong customer service background. Skilled in working under pressure efficiently, and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Complex Sales Manager
PM Hospitality Strategies Inc.
Newark, DE
04.2023 - Current
- Negotiated contracts with major corporate clients for long-term partnerships or agreements.
- Identified new markets for potential business opportunities.
- Developed and implemented sales strategies to increase revenue and profitability.
- Submitted weekly and monthly sales reports and attended sales and management meetings to support business objectives.
Operations Supervisor
Courtyard by Marriott International
Malvern, PA
10.2022 - 01.2023
- Resolved and addressed customer complaints and questions in a professional and timely manner.
- Trained, assisted and supervised team members, resulting in improved efficiency.
- Held In-Person employee meetings to discuss productivity and goals.
Sales Coordinator & Front Desk Associate
Home2 Suites By Hilton
Ridley Park, PA
08.2021 - Current
- Develop and maintain long-term, lucrative partnerships with business contacts.
- Foster relationships with customers to retain business and expand customer base.
- Balance accounts, maintain clientele contracts, payment methods and credit card authorizations to enhance revenue and organization.
- Document, organize, and evaluate contracts and marketing audits to meet deadlines associated with corporate goals.
Education
Bachelor of Science - Marketing
Kutztown University Of Pennsylvania
05.2021
Associates of Science - Business Administration
Delaware County Community College
08.2019
Skills
- Microsoft Office
- Leadership
- Verbal and Written Communication
- Scheduling and Time Management
- Itinerary Management
- Social Media & Marketing Analytics
- Attention to Detail
Certification
- Delphi
- Salesforce
- OnQ R&I
- GRO
- Advanced Google Analytics
- Inbound Marketing - Hubspot
- Digital Advertising - Hubspot
Timeline
Complex Sales Manager
PM Hospitality Strategies Inc.
04.2023 - Current
Operations Supervisor
Courtyard by Marriott International
10.2022 - 01.2023
Sales Coordinator & Front Desk Associate
Home2 Suites By Hilton
08.2021 - Current
Bachelor of Science - Marketing
Kutztown University Of Pennsylvania
Associates of Science - Business Administration
Delaware County Community College
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