Melanie Crawley
Philadelphia,PA
Summary
Highly efficient individual well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
17
17
years of professional experience
Work History
Clerk 3
City of Philadelphia/ Department of Public Health
Philadelphia , PA
04.2023 - Current
- Answered multi-line telephone system and routed calls to appropriate personnel.
- Verified accuracy of all paperwork prior to submission for processing.
- Provided administrative support such as scheduling appointments.
- Communicated with customers and employees to answer questions or explain information.
- Managed calendar appointments for multiple personnel simultaneously.
Clerk 3
City Of Philadelphia/ City Controllers Office
Philadelphia , United States
09.2018 - 04.2023
- Review and approve or disapprove official orders, or requisition, for payment of city funds.
- Verify that expenditures are authorized and accurate.
Data Service Support Clerk
City Of Philadelphia/Philadelphia Water Department
Philadelphia , United States
12.2014 - 09.2018
- Oversaw reception support, answering phones and scheduling work.
- Maintained crew schedules, resources, client data, other items as directed.
Clerk Typist
City Of Philadelphia/Philadelphia Water Department
Philadelphia , PA
09.2012 - 12.2014
- Dispatch for water crews.
- Answered and routed incoming calls and took messages when personnel were unavailable.
- Accepted dictated notes and produced professional documents with outlined information.
Clerk 3
Allied Barton Security/Philadelphia Museum Of Art
Philadelphia , PA
10.2006 - 09.2012
- Protected facility and property guests by regularly circulating premises and monitoring surroundings.
- Monitored and authorized entrance of visitors.
- Conducted regular patrols of key areas to spot and control security concerns.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
Education
GED -
John Bartram High School
2401 S 67TH ST06-1999
Skills
- P>File and database management
- P>Telephone etiquette
- P>Relationship building
- P>Administrative support
- P>Strategic planning
- P>Scheduling
Timeline
Clerk 3
City of Philadelphia/ Department of Public Health
04.2023 - Current
Clerk 3
City Of Philadelphia/ City Controllers Office
09.2018 - 04.2023
Data Service Support Clerk
City Of Philadelphia/Philadelphia Water Department
12.2014 - 09.2018
Clerk Typist
City Of Philadelphia/Philadelphia Water Department
09.2012 - 12.2014
Clerk 3
Allied Barton Security/Philadelphia Museum Of Art
10.2006 - 09.2012
GED -
John Bartram High School
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