Melanie Diedrich
East Lansing,Michigan
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings creativity and commitment to continuous learning and growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Keyholder/Manager
JCPenney
06.2024 - Current
- Managed daily operations efficiently, including opening and closing procedures, cash handling, and managing associate performance.
- Maintained a visually appealing store environment, guaranteeing a positive shopping experience for customers.
- Adapted store layout according to changing seasons or promotional events, maximizing visual impact for enhanced sales results.
- Attend staff meetings regularly to discuss goals, progress updates, challenges faced during work hours.
- Enhanced order accuracy by diligently picking and packing items according to customer specifications.
- Implemented loss prevention measures, reducing shrinkage and improving overall store profitability.
Beauty Advisor
JCPenney
06.2022 - 12.2023
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
- Developed comprehensive knowledge of various beauty brands'' offerings, enabling accurate suggestions based on specific requirements or preferences.
Body Piercer / Front Desk Receptionist
Noble Ink
01.2022 - 06.2024
- Monitored inventory levels of supplies such as needles, gloves, disinfectants, ensuring that we never ran out during peak hours or busy seasons.
- Managed appointment scheduling efficiently while accommodating walk-ins when possible to maximize daily revenue generation.
- Delivered exceptional customer experiences by carefully listening to client needs, upholding strict safety protocols, and demonstrating expert technique.
- Implemented creative marketing strategies to increase brand awareness on social media platforms, attracting new customers.
Barback / Line Cook
Tin Can Bar
07.2021 - 01.2022
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Greeted customers and provided friendly, knowledgeable service.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Prepared meals efficiently under time constraints for timely service during peak hours.
Lifeguard
YMCA Of Lansing
10.2018 - 03.2020
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
- Conducted regular training exercises to maintain high readiness for rescues and emergencies.
Warehouse Worker
J America
06.2018 - 09.2018
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Assembled pallets and crates for secure transportation of materials.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Education
No Degree - Graphic Design / Business Marketing
Lansing Community College
Lansing, MIHigh School Diploma -
East Lansing High School
East Lansing, MI06-2018
Skills
- Store operations
- Strong leadership
- Cash handling accuracy
- Customer service
- Friendly, positive attitude
- Attention to detail
- Computer skills
Certification
- Bloodborne Pathogens Training – Occupational Safety and Health Administration certified providers.
- First Aid Certification
- CPR/AED Certification
Timeline
Keyholder/Manager
JCPenney
06.2024 - Current
Beauty Advisor
JCPenney
06.2022 - 12.2023
Body Piercer / Front Desk Receptionist
Noble Ink
01.2022 - 06.2024
Barback / Line Cook
Tin Can Bar
07.2021 - 01.2022
Lifeguard
YMCA Of Lansing
10.2018 - 03.2020
Warehouse Worker
J America
06.2018 - 09.2018
- Bloodborne Pathogens Training – Occupational Safety and Health Administration certified providers.
- First Aid Certification
- CPR/AED Certification
No Degree - Graphic Design / Business Marketing
Lansing Community College
High School Diploma -
East Lansing High School
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