Melanie Gallo
Charlotte,NC
Summary
Throughout my time working I have been able to use valuable skills in fast-paced environments. This includes customer service and cash handling, and learning to work with others. I am very quick to catch on to anything that gives me a new opportunity. My goal is to transition into a new field that values efficiency and customer interaction. I am focused on applying my abilities to better assist my future customers.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
Publix
01.2024 - Current
- Processed customer transactions efficiently, ensuring accuracy in cash handling and register operations.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly to enhance satisfaction.
- Managed high-volume checkout lines during peak hours, maintaining workflow and minimizing wait times for customers.
Patient Care Assistant
Caring at Heart
02.2022 - 08.2025
- Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
- Monitored vital signs and reported changes to nursing staff promptly.
- Provided emotional support to patients and families during challenging times.
- Collaborated with healthcare team to develop individualized care plans.
- Maintained accurate patient records and documentation in compliance with regulations.
Education
Associate of Science - Nursing
CPCC
Charlotte, NC01-2027
Skills
- Customer service
- Customer assistance
- Patience and empathy
- Time Management
Certification
CPR/First-Aide
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier
Publix
01.2024 - Current
Patient Care Assistant
Caring at Heart
02.2022 - 08.2025
Associate of Science - Nursing
CPCC