Dedicated professional with a strong background in aesthetics and customer service. Known for effective communication and follow-up care, fostering lasting client relationships and enhancing business growth.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Aesthetician/Small Business Owner
Self Employed
Lynden, ON.
01.2026 - Current
I administer waxing, pedicures, manicures, gel nail applications, ear candling, cosmetics, and eyebrow/eyelash tinting among other services
I maintain cleanliness and organization of treatment areas to ensure compliance with health standards.
I've built strong client relationships through effective communication and follow-up care advice.
I manage scheduling and invoicing to streamline operations and improve client experience.
I sterilize equipment for patient treatments.
I'm certified in Bacteriology, Nail Disorders and Skin Disorders.
I host birthday parties for youths, encouraging good hygiene and healthy grooming practices.
I work with elderly clients and clients with disabilities and special needs.
I provide house calls to those with accessibility needs beyond my location's abilities.
I manage my business's social media accounts and advertising.
Sales Associate
Lynden General Store
Lynden, ON.
05.2021 - 06.2025
Assisted customers with product selections to enhance shopping experience.
Processed transactions efficiently using point-of-sale systems.
Maintained organized inventory displays to attract customer attention.
Collaborated with team members to streamline store operations.
Trained new sales associates on customer service protocols and store policies.
Analyzed sales trends to optimize product placement and merchandising strategies.
Placed all orders for LCBO product, exceeding $30,000
Handled and distributed all deliveries of product, LCBO, The Beer Store, food, dairy, new equipment, OLG, tobacco and all other products for sale.
Handled order placement and all pick ups of goods.
Built relationships with customers to encourage repeat business.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Handled all organization, tallying, and placement of empties for weekly pick up by The Beer Store.
Managed all inventory of LCBO stock.
Communicated with representatives of local distribution and LCBO/Beer Store products.
Aesthetician
Imagine Spa
Brantford, ON.
04.2011 - 05.2019
Administered facials, waxing, pedicures, manicures, gel nails, ear candling, eyebrow/eyelash tinting, eyelash extentions, birthday parties, cosmetics, relaxation massage and hot stone massage, among other services
Helped in managing client's bookings and inquiries by phone, email, text and social media.
Helped in managing business social media accounts and advertising
Helped in managing business bills and payments
Arranged and attended meeting with representatives to purchase product and other services.
Provided house calls
Trained in Diabetic pedicures and provided services to clients with various medical issues requiring special care.
Provided hand-painted nail art
Cashier/food Prep
North Master Grill
Brantford, ON.
10.2011 - 04.2012
Processed customer transactions efficiently using point-of-sale systems.
Maintained accurate cash register balances through regular reconciliation practices.
Assisted in inventory management by tracking stock levels and replenishing supplies as needed.
Maintained cleanliness and organization
Prepared food for service
Greeted customers entering store and responded promptly to customer needs.
Operated cash register for cash, check, and credit card transactions
Server
La Cantinella
St. George, ON.
08.2011 - 01.2012
Collaborated with kitchen staff to ensure timely and accurate order delivery.
Developed strong relationships with regular customers, fostering loyalty and repeat business.
Oversaw daily operations, ensuring compliance with health and safety regulations in food service.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Performed opening duties, ensuring the dining area was prepared for seamless service transitions.
Tattoo Artist, Custodial/Service Prep
Skindeep Day Spa
Paris, ON.
12.2005 - 04.2007
Designed custom tattoo artwork based on client preferences and skin type.
Maintained strict hygiene standards by following safety protocols for equipment and workspace.
Educated clients on aftercare procedures to promote optimal healing and longevity of tattoos.
Collaborated with spa management to develop promotional campaigns for tattoo services.
Utilized photographs and sketches from customers to develop ideas.
Sanitized or sterilized tools/equipment for use in aesthetic or tattoo services.
Cleaned spa premises, washed all laundry, stocked towels.
Cleaned, organized and sold product and goods.
Server/Food Prep
Country Bumpkin's
Lynden, ON.
06.2000 - 01.2001
Managed table assignments to optimize workflow during peak hours.
Implemented efficient ordering processes to reduce wait times for customers.
Cultivated warm relationships with regular customers.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Bussed and reset tables to keep dining room and work areas clean.
Greenhouse Worker
Wes' Place
Lynden, ON.
05.2000 - 06.2000
Harvested hydroponic tomatoes in greenhouse
Weeded crops by hand to adhere to cultural standards
Custodian
Lynden Family Practice
Lynden, ON.
03.1996 - 09.1997
Maintained cleanliness and sanitation of patient areas, ensuring compliance with health regulations.
Operated cleaning equipment effectively, including floor scrubbers and vacuums.