Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Languages
Timeline
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Melanie Gonzalez

East Boston,MA

Summary

Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.

Overview

3
3
years of professional experience

Work History

Sales Associate

Pandora Jewelry
09.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Receptionist

Herb Chambers KIA of Burlington
08.2021 - 12.2021
  • Make coffee and stock up cabinet with coffee cups, sweeteners, and creamers, to ensure a positive and friendly atmosphere
  • Answered phone promptly and directed incoming calls to correct offices.
  • Handled cash transactions and maintained sales and payments records accurately.

Education

Nursing

Bunker Hill Community College
Charlestown, MA
05-2025

High School - AP Spanish, AP Statistics, AP English Language and Composition, Medical Interventions, Human Body Systems, Portuguese

Excel Academy Charter High School
East Boston, MA
06.2023

Skills

  • Customer Service
  • Problem-solving skills
  • Time management
  • Handling money
  • Teamwork and collaboration
  • Reliable and punctual
  • Multi-tasking strength

Extracurricular Activities

Helping Hands Club, Member, 09/21, 01/22, Attended weekly club meetings, Decided on a donation destination and decorated the food drive collection boxes for both our November and Holiday drives. Creative Writing Club, Member, 11/21, 05/22, Attended biweekly meetings, Engaged in poetry writing which was the area I chose to write about

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Limited Working

Timeline

Sales Associate

Pandora Jewelry
09.2023 - Current

Receptionist

Herb Chambers KIA of Burlington
08.2021 - 12.2021

Nursing

Bunker Hill Community College

High School - AP Spanish, AP Statistics, AP English Language and Composition, Medical Interventions, Human Body Systems, Portuguese

Excel Academy Charter High School

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