Melanie Guerrero
Winnie,TX
Summary
Experienced administrative professional with a proven track record in managing office operations effectively. Strong emphasis on team collaboration, problem-solving, and achieving results under changing demands. Proficient in scheduling, document management, and communication. Recognized for reliability, adaptability, and maintaining high standards.
Overview
7
7
years of professional experience
Work History
Campus Secretary
Bob Hope Middle School
Port Arthur, TX
06.2024 - Current
- Coordinated daily administrative tasks to enhance operational efficiency and ensure optimal school performance.
- Assisted with entering requisitions and correcting time entries for leave forms. Supported organization of field trips, professional meetings, and fundraisers. Collaborated with team members to ensure accurate documentation.
- Managed sensitive information with discretion, ensuring confidentiality in handling student and staff files.
- Oversaw the collection and processing of daily monetary contributions from students and parents to ensure accurate record-keeping.
- Answered multi-line telephones and greeted visitors and parents to facilitate office operations.
Substitute Teacher, K-12
Kelly Services
Port Arthur, TX
02.2023 - 05.2024
- Enforced classroom routines to keep students on schedule and operating at consistent level.
- Provided classroom instruction outlined in teacher’s lesson plans.
- Provided notes and reports on school day activities to primary teacher.
- Established and enforced rules for behavior and procedures to maintain order among students.
- Managed pre K-12 classrooms during teacher absences.
Student Worker
Lamar Institute Of Technology
Beaumont, TX
11.2020 - 02.2023
- Covered front desk for admissions to greet office visitors, provided information and directed to appropriate personnel.
- Answered continuous phone calls and took messages or transferred to appropriate parties.
- Advanced research by organizing data, generating spreadsheets and drafting reports.
- Developed strong oral and written communication skills in working with people of different ages.
- Created and updated confidential student and employee files.
- Assisted with different events during fall and spring semesters.
Cashier
Chevron
Winnie, TX
11.2018 - 11.2020
- Operated cash register, collected payments and provided accurate change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed sales transactions to prevent long customer wait times.
- Learned roles of other departments to provide coverage and keep store operational.
Education
60+ Credit Hours - General Studies/ Business
Lamar Institute of Technology
Beaumont, TXHigh School Diploma -
East Chambers High School
Winnie, TXSkills
- Bilingual Communication
- Office administration
- Administrative software
- Documentation and reporting coordination
- Multitasking
- Microsoft Office
- Google Workspace
- Computer Software Proficiency
- Teamwork and Collaboration
- Strong organizational skills
- Spreadsheet Development
- Purchasing
- Data Entry
- Excellent Customer Service
Languages
Spanish: Full Professional
BHMS Employee of the Month
January 2025 & December 2025
Timeline
Campus Secretary
Bob Hope Middle School
06.2024 - Current
Substitute Teacher, K-12
Kelly Services
02.2023 - 05.2024
Student Worker
Lamar Institute Of Technology
11.2020 - 02.2023
Cashier
Chevron
11.2018 - 11.2020
60+ Credit Hours - General Studies/ Business
Lamar Institute of Technology
High School Diploma -
East Chambers High School