Melanie Hunter
Colleyville,TX
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
9
9
years of professional experience
Work History
Lead Patient Coordinator
Cloud Dentistry
02.2023 - Current
- Provided exceptional customer service to create a welcoming atmosphere for patients.
- Maintained detailed records of patient treatments, ensuring accurate billing protocols.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
Dental Front Office Coordinator
Mark Glover DDS, MSD, PC
11.2019 - 01.2023
- Reduced wait times and improved patient flow by coordinating efficient room allocations for dental procedures.
- Managed financial transactions accurately, processing cash payments, credit cards transactions, and made daily bank deposits.
- Increased overall office efficiency with diligent management of daily tasks, including answering phones, scheduling, and patient follow-up.
- Managed complex cases involving multiple specialists, ensuring seamless coordination of care for patients.
VIP Experience Specialist
Benco Dental Supply Co
09.2015 - 12.2018
- Organized large-scale seminar events, ensuring seamless execution of logistics, registration, catering, and venue management.
- Trained, coached dental professionals and company-wide sales teams on all digital technology and services.
- Increased sales revenue with targeted marketing campaigns and strategic product positioning.
Education
Associate Of Business Administration - Accounting And Business Management
Seminole State College
Seminole, OK1996
Skills
- HIPAA Compliance
- Patient Outreach and Follow-Up
- Scheduling appointments
- Payment Collection
- MicroSoft Office Suite
- Office Administration
- Creative Problem-Solving
- Customer Service
Timeline
Lead Patient Coordinator
Cloud Dentistry
02.2023 - Current
Dental Front Office Coordinator
Mark Glover DDS, MSD, PC
11.2019 - 01.2023
VIP Experience Specialist
Benco Dental Supply Co
09.2015 - 12.2018
Associate Of Business Administration - Accounting And Business Management
Seminole State College
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