Melanie Lindeman
Decatur,TX
Summary
Detail-focused professional in eye care, recognized for high productivity and efficient task completion. Skilled in precision measurement, lens fitting, and customer service. Excel in communication, problem-solving, and adaptability, ensuring seamless operations and positive client experiences.
Overview
19
19
years of professional experience
Work History
Optician
AEG Vision
Dallas, TX
02.2006 - Current
- Applied sales and service expertise to promote contacts, glasses, sunglasses, and accessories to patients.
- Maintained thorough records of patients' information, prepared detailed invoices, and collected balances.
- Completed detailed measurements of client faces to document details such as eye size, optical centers, vertex and pupillary distances, and temple length.
- Assisted clients with selecting optimal frames to meet preferences, fit various facial structures, and work with specified prescriptions.
- Discussed optimal lens, coating, and frame recommendations with customers to meet individual needs.
Optical Manager/Insurance Coordinator
Southwest Vision Center
North Richland Hills, TX
02.2006 - Current
- Managing of patient records and filing all medical claims (Medicare and medical and vision insurances).
- Accounts payable and receivable.
- Worked with doctors to ensure proper coding of medical procedures.
- Verifying medical and vision insurance before patients' appointments.
- Posting of insurance payments, and following up on any insurance that is over 30 days old.
- Credentialing for all doctors.
- Interviewing, hiring, and training of new staff members.
Education
Medical Coding
Tech Skills
Fort Worth, TX12-2005
Business Administration
San Juan College
Farmington, NMSkills
- Order preparation
- Customer service
- Eyeglass repair
- Contact lenses
- Corrective lens options
- Bill payment
- Quality-oriented team player
- Payment posting
- Medical coding expertise
- Insurance verification
- Claim submission
- HIPAA compliance
Timeline
Optician
AEG Vision
02.2006 - Current
Optical Manager/Insurance Coordinator
Southwest Vision Center
02.2006 - Current
Medical Coding
Tech Skills
Business Administration
San Juan College