Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Melanie Martin

Melanie Martin

San Jose,CA

Summary

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Overview

15
15
years of professional experience

Work History

General Manager

Chevron Extra Mile
San Jose, California
10.2024 - Current
  • Oversaw daily business operations, including budgeting, staffing, and scheduling.
  • Conducted market research to identify industry trends and opportunities.
  • Developed marketing strategies to enhance brand awareness in target markets.
  • Created sales and service strategies to boost revenue and customer retention.

Store Manager

Arco Ampm
San Jose, California
02.2023 - 10.2024
  • Planned special promotions or discounts based on market trends.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.

Assistant Store Manager

Dollar General Store
Chester, California
05.2021 - 01.2023
  • Identified operational inefficiencies and implemented solutions to enhance process efficiency.
  • Developed an effective inventory tracking system to ensure timely stock availability.
  • Motivated staff during peak hours to achieve performance targets.
  • Supervised employees and facilitated ongoing training to maintain high customer satisfaction levels.

Education

Bachelor of Science - Business Administration And Management

DeVry University
Newark, CA

Skills

  • Brand development
  • Market research
  • Customer service
  • Inventory management
  • Sales strategy
  • Team leadership

Affiliations

  • Direct to Fabric and Sublimation Printing
  • Charcoal Still Life Drawing

Accomplishments

  • Defense Meritorious Service Military Ribbon
  • Army Good Conduct Military Ribbon
  • Iraq Campaign Military Ribbon
  • Army Service Military Ribbon
  • Global War on Terrorism Service Military Ribbon

Work Type

Full TimeContract Work

Work Location

On-SiteRemoteHybrid

Timeline

General Manager

Chevron Extra Mile
10.2024 - Current

Store Manager

Arco Ampm
02.2023 - 10.2024

Assistant Store Manager

Dollar General Store
05.2021 - 01.2023

Bachelor of Science - Business Administration And Management

DeVry University

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