Melanie Martinez
El Paso
Summary
Dynamic and reliable professional with a strong work ethic and proven customer service skills honed at Luby's. Expert in money handling and maintaining accuracy in transactions, consistently fostering customer loyalty through attentive service. Recognized for exceptional time management and teamwork, contributing to efficient operations in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Cashier
Lubys
01.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Performed cash, card, and check transactions to complete customer purchases.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Crew Member
McDonald's
06.2021 - 11.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Cashier/Cook
Jalapeños
10.2020 - 05.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Learned duties for various positions and provided backup at key times.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Prepared food items in compliance with recipes and portioning control guidelines.
Education
Gila Ridge High School
Yuma, AZBurges High School
El Paso, TXSkills
- Customer service
- Work ethic and integrity
- Time management skills
- Money handling
- Attention to detail
- Basic math
- Professionalism and courtesy
- Reliability and punctuality
- Team collaboration
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Cashier
Lubys
01.2022 - Current
Crew Member
McDonald's
06.2021 - 11.2021
Cashier/Cook
Jalapeños
10.2020 - 05.2021
Gila Ridge High School
Burges High School
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