Summary
Overview
Work History
Education
Skills
Timeline
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Melanie Mendez

Brooklyn,NY

Summary

Encouraging assistant manager and problem-solver with talents for team building, leading and motivating, as well as excellent customer relations and relationship-building skills. Extensive experience in promoting customer loyalty, satisfaction, and purchases with attention to customer needs. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Assistant Manager

WOOPS
04.2021 - 06.2023
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Demonstrated products to customers and emphasized key features to close sales.
  • Recommended complementary purchases to customers, increasing revenue.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Completed regular inventory counts to verify stock levels.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Education

High School Diploma -

Franklin Delano Roosevelt High School
Brooklyn, New York
06.2019

Skills

  • POS-System
  • Fluency in Spanish
  • Product and Service Knowledge
  • Team Motivation
  • Multitasking Abilities
  • Excellent Communication
  • Dependable and Responsible

Timeline

Assistant Manager

WOOPS
04.2021 - 06.2023

High School Diploma -

Franklin Delano Roosevelt High School

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Melanie Mendez