Melanie Orlando
Upland,United States
Summary
Detail-oriented professional with experience managing high-responsibility roles in educational and customer service settings. Proven ability to assess situations, document thoroughly, communicate clearly, and resolve conflicts calmly and effectively. Seeking to leverage strong interpersonal, organizational, and analytical skills in a Claims Adjuster Trainee position. Quick to learn complex procedures and systems, with a solid work ethic and commitment to accuracy and service.
Overview
7
7
years of professional experience
Work History
Substitute Teacher
Alta Loma School District
Rancho Cucamonga, California
03.2024 - Current
- Maintained structured environments, adapting lesson plans to meet the needs of diverse student groups.
- Handled real-time classroom challenges, documented issues, and applied effective conflict resolution.
- Communicated with staff and administration regarding behavioral incidents, demonstrating calm decision-making under pressure.
PE Assistant
Alta Loma School District
Rancho Cucamonga, California
08.2021 - 05.2022
- Followed safety protocols and monitored student behavior in dynamic settings.
- Documented behavior issues and enforced compliance with rules and procedures.
- Supported coordination and setup of activities with attention to accuracy and organization.
Child Care Assistant
Alta Loma School District
Rancho Cucamonga, California
10.2020 - 05.2021
- Oversaw indoor/outdoor safety, responding quickly to potential hazards and reporting issues.
- Guided students through tasks with clear communication and patience, adapting approaches as needed.
- Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.
Kids Club and Front Desk Associate
Chuze Fitness
Rancho Cucamonga, California
11.2018 - 03.2020
- Managed client intake and maintained accurate activity reports.
- Interacted with a wide range of people, providing customer service and resolving parent concerns professionally.
- Balanced multitasking and group supervision while ensuring safety and order.
Education
Bachelor of Arts - Child Development
California State University at San Bernardino
San Bernardino, CA08.2023
Associate of Arts - Child Development
Chaffey College
CA, CA05.2021
Skills
- Classroom Management
- Communication and Interpersonal Skills
- Collaborative and Team-Oriented
- Strong Organizational and Planning Skills
- Customer Service
- Problem solving skills
- Report Writing & Documentation
- Attention to detail
Timeline
Substitute Teacher
Alta Loma School District
03.2024 - Current
PE Assistant
Alta Loma School District
08.2021 - 05.2022
Child Care Assistant
Alta Loma School District
10.2020 - 05.2021
Kids Club and Front Desk Associate
Chuze Fitness
11.2018 - 03.2020
Bachelor of Arts - Child Development
California State University at San Bernardino
Associate of Arts - Child Development
Chaffey College
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