Melanie Perryman
Visalia,CA
Summary
Positive, driven individual with excellent communication and interpersonal skills. Understands importance of product knowledge and customer needs, with proficiency in sales techniques and relationship-building. Ready to deliver exceptional customer experiences and drive sales growth.
Overview
4
4
years of professional experience
Work History
Sales Consultant
Elite Auto Wholesale
02.2025 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Internet Team Member
Ferguson Superstore
07.2024 - 02.2025
- Act as the first point of contact for inbound and outbound customer inquiries.
- Qualify leads and gather relevant information to pass to the sales team.
- Maintain and update customer information in the CRM system.
- Ensure customer satisfaction throughout the lead process.
- Trained new team members by relaying information on company procedures and safety requirements.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
Internet Sales Manager
Jackie Cooper Imports
10.2021 - 07.2024
- Increased online sales by implementing effective marketing strategies and optimizing website content.
- Maintained detailed records of all customer interactions, providing valuable data for future sales initiatives and forecasting efforts.
- Contributed to monthly sales meetings by sharing insights on client feedback, market trends, and potential growth opportunities.
- Boosted customer satisfaction with timely responses to inquiries and personalized follow-up communication.
- Enhanced overall brand image by ensuring consistent messaging and visual elements across all online platforms and marketing materials.
Education
Fashion Design - Fashion Design
Los Angeles Trade Technical College
Los Angeles05.2017
Highschool Diploma -
Visalia High School
Visalia, CASkills
- Strategic planning
- Complex Problem-solving
- Relationship management
- Performance tracking
- Upselling and cross selling
- Account servicing
- Sales forecasting
Timeline
Sales Consultant
Elite Auto Wholesale
02.2025 - Current
Internet Team Member
Ferguson Superstore
07.2024 - 02.2025
Internet Sales Manager
Jackie Cooper Imports
10.2021 - 07.2024
Fashion Design - Fashion Design
Los Angeles Trade Technical College
Highschool Diploma -
Visalia High School
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