Melanie Podolsky
Baltimore,MD
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 17 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Proven achiever with a track record of enhancing sales and client satisfaction at Advanced Granite Solutions. Excelled in relationship building and account management, boosting territory sales through strategic solutions and effective team leadership. Skilled in multitasking and problem-solving, consistently meeting project deadlines and exceeding sales goals. Accomplished Outside Sales Representative with solid sales history and in-depth construction experience. Offers up-to-date knowledge of emerging construction developments and marketing and sales strategies. Diligent and charismatic professional with expertise in conducting market analysis, recognizing trends within territories and directing product demonstrations. Committed to meeting performance goals and building strong relationships within industry. Hardworking employee enthusiastic about learning a new field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Strategic and efficient with drive for applying sales techniques that support corporate mission. Strategic and efficient with drive for applying sales techniques that support corporate mission.
Overview
25
25
years of professional experience
Work History
Outside Sales Representative
Advanced Granite Solutions
Edgewood, MD
04.2008 - Current
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Developed in-depth knowledge of product features, benefits, and pricing strategies to effectively communicate value propositions to clients.
- Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Achieved project deadlines by coordinating with contractors to manage performance.
Assistant Project Manager
Full Spectrum Remodeling
Baltimore, MD
08.2005 - 12.2007
- Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
- Ensured client satisfaction through consistent communication, providing updates on progress and addressing concerns promptly.
- Planned, monitored and analyzed project costs to meet financial goals.
- Managed subcontractor relationships effectively to ensure quality workmanship within deadlines and budgets.
Sales Associate
Fastenal
Baltimore, MD
02.2003 - 11.2005
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Assistant Manager
Papa Johns
Baltimore
06.1999 - 02.2005
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Education
High School Diploma -
Perry Hall High
Baltimore, MD05.1998
Skills
- Relationship Building
- Customer Service
- Account Management
- Goal-Oriented
- Team Leadership
- Sales closing
- Multitasking ability
- Client Account Management
- Problem-Solving
- Customer Service-Oriented
- Project Scheduling
- Schedule Management
- Project estimation and bidding
Timeline
Outside Sales Representative
Advanced Granite Solutions
04.2008 - Current
Assistant Project Manager
Full Spectrum Remodeling
08.2005 - 12.2007
Sales Associate
Fastenal
02.2003 - 11.2005
Assistant Manager
Papa Johns
06.1999 - 02.2005
High School Diploma -
Perry Hall High