Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant
Melanie Roanhorse

Melanie Roanhorse

Chinle,AZ

Summary

I want to achieve my goals to be a successful accountant, to accomplish specific milestones or objectives, to improve personal characteristics, to ensure company compliance, and learning for others.

Overview

8
8
years of professional experience

Work History

Cashier

Bashas Dine Grocery Store
03.2020 - 10.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Processed POS transactions, including checks, cash, and credit purchases or refunds.
  • Helped customers complete purchasers, locate items and join reward programs to promote loyalty, satisfaction, and sales numbers.
  • Restocked, arranged, and organized merchandise in front lanes of drive product sales.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Reviewed weekly sales circulars and monitored price changes.

Bank Teller

Wells Fargo Bank, N.A.
04.2013 - 11.2015
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Monitored customer behaviors and upheld strict protocols to prevent theft of assets.
  • Checked amount details and fraud markers for transaction papers such as checks and money orders.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Processed exchange and foreign currency.
  • Maintained friendly and professional customer interactions.
  • Performed customer transactions for money orders, cashier's check, deposits, and withdrawals.

Education

Bachelor of Science - Accounting

Navajo Technical University
Crownpoint, NM
05.2026

High School Diploma -

Ganado High School
Ganado, AZ
05.2001

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Creativity
  • Leadership
  • Organization
  • Problem solving
  • Teamwork

Timeline

Cashier

Bashas Dine Grocery Store
03.2020 - 10.2020

Bank Teller

Wells Fargo Bank, N.A.
04.2013 - 11.2015

Bachelor of Science - Accounting

Navajo Technical University

High School Diploma -

Ganado High School

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Melanie Roanhorse