Melanie Rucinski
Walhalla
Summary
Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.
Overview
12
12
years of professional experience
Work History
Office Manager
Staged Detroit
Ferndale
01.2021 - 07.2021
- Follow leads from investors, homeowners and real estate agents.
- Generated quotes, proposals, contracts and collect payment for new projects.
- Coordinate schedules and tasks with customers and employees for each project from start to finish.
- Maintained close communication with customers before, during and after projects.
- Created and maintained an inventory tacking system
Executive Assistant/Sales Support Specialist
Buhler Technologies
Rochester Hills
06.2017 - 04.2020
- Accounts Payable and Accounts Receivable
- Order confirmation and customer follow up
- Maintained and reported the status of open, late and completed orders
- Wholesale purchaser
- Created an online filing/recording system designed to allow employees to work from home
Co-Owner
Great Lakes Surf Shop
St. Clair Shores
02.2012 - 08.2017
- Small business start up procedures; building requirements, tax registrations, rental agreements, proposals, insurances and all bookkeeping
- Office and retail store management
- Product demos, expos and promos
- Employee hiring, scheduling and payroll
- Organized fund raisers, excursions, clubs and classes
Brokers Assistant
RE/Max Premier Realty
St. Clair Shores
09.2009 - 01.2012
- Maintained solid relationships with bank executives, clients, agents and homeowners
- Delegated contract execution between buyers, sellers, agents, brokers and title companies
- Prepared seller-end closing documents
Education
License in Cosmetology - Cosmetology
License in Cosmetology
Bloomfield Hills, MI01-2001
High School Diploma -
Warren Cousino
Warren, MI01-1992
Some College (No Degree) - General Studies
Macomb Community College
Warren, MISkills
- Relationship management
- Order processing
- Task delegation
- Problem solving
- Employee supervision
- Attention to detail
- Effective communication
- Time management
- Staff training
- Financial accounting
- Database administration
- Credit and collections
- Customer relations
- Bookkeeping
- Account reconciliation
- Policy and procedure modification
- Office management
- Billing
- Payroll processing
- Expense reporting
- Senior leadership support
- Travel coordination
- Event coordination
- Document management
- Clerical support
- Scheduling and calendar management
- Documentation expertise
- Vendor engagement
- Clear oral/written communication
- DBMS
- Proposal writing
- Logo and marketing material design
- Creative merchandising and retail sales
- Wholesale purchasing
- Real estate closing coordinating
- Loan processing and credit review
- Customer service
- Inventory management
- Organizational skills
- Banking operations
- Scheduling coordination
- Payment collection
- Project management
Timeline
Office Manager
Staged Detroit
01.2021 - 07.2021
Executive Assistant/Sales Support Specialist
Buhler Technologies
06.2017 - 04.2020
Co-Owner
Great Lakes Surf Shop
02.2012 - 08.2017
Brokers Assistant
RE/Max Premier Realty
09.2009 - 01.2012
License in Cosmetology - Cosmetology
License in Cosmetology
High School Diploma -
Warren Cousino
Some College (No Degree) - General Studies
Macomb Community College