Melanie Vega
Newark,NJ
Summary
Strong work ethic, adaptability, and exceptional interpersonal skills. Proficient at working effectively unsupervised and quickly mastering new skills. Also a hardworking employee with great customer service and multitasking. Devoted to giving every customer a positive, smooth, and memorable experience.
Overview
3
3
years of professional experience
Work History
Shift Leader Manager
Walgreens
Bloomfield, NJ
05.2023 - Current
- Conferred with management and subordinates to resolve problems or complaints.
- Developed strategies to increase sales through customer engagement and promotion of products and services.
- Delegated tasks to multiple employees while maintaining efficient workplace.
- Assisted customers with inquiries, complaints, and concerns in a timely manner.
Customer Service Associate
Walgreens
Bloomfield, NJ
01.2022 - 05.2023
- Built and maintained productive relationships with employees.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication.
Lifeguard
City of Newark
Newark, NJ
06.2021 - 08.2021
- Monitored area for distress signs and acted immediately in emergencies to alleviate potential injuries or fatalities.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our services.
- Complied consistently with pool regulations and policies while encouraging others to adhere to guidelines.
Education
High School Diploma -
Technology High School
Newark, NJ06-2021
Skills
- Inventory Controls
- Delegating Work
- Handling Customer Complaints
- Cash Handling
Languages
Spanish
Professional
Education +
- Currently enrolled at Essex County College as a full time student for an accounting associates degree.
Timeline
Shift Leader Manager
Walgreens
05.2023 - Current
Customer Service Associate
Walgreens
01.2022 - 05.2023
Lifeguard
City of Newark
06.2021 - 08.2021
High School Diploma -
Technology High School
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