Melanie I. Marino
Sandown,NH
Summary
Proven track record in enhancing customer satisfaction and maintaining patient confidentiality, demonstrated during my time at Walgreens. Excelled in fast-paced environments through effective problem-solving and compassionate care. Successful team collaboration and optimizing medication management.
Overview
5
5
years of professional experience
Work History
Pharmacy Technician
Walgreens
09.2022 - Current
- Stocked, labeled, and inventoried medication to keep accurate records.
- Assisting pharmacists with medication dispensing, labeling, and packaging.
- Filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling all personal information
Customer Service Associate
Walgreens
01.2021 - Current
- Help a large volume of customers every day with a positive attitude and focus on customer satisfaction.
- Answer customer phone calls promptly and effectively to encourage fulfillment.
- Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
Camp Counselor
Sandown Summer Recreation
06.2019 - 08.2023
- Worked with children aged six through thirteen
- Ensured camper safety by enforcing rules, supervising group activities, and responding promptly to incidents or conflicts.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Contributed to a positive camp environment by portreying enthusiasm, respect, and kindness in all interactions with campers and coworkers.
Education
Associate - Radiologic Technology
05.2025
- Dean's List; Spring 2024, Fall 2023, Spring 2023
- Relevant Coursework: Anatomy & Physiology, Radiographic positioning and Radiographic Physics.
High School Diploma -
06.2021
Skills
- Patient confidentiality and HIPAA
- Problem-solving abilities
- Team collaboration in fast paced situations
- Compassionate patient/customer care
- Efficient communication
- Safety precautions
- Optimize satisfaction
- Empathetic
- Supply and restocking medications
Timeline
Pharmacy Technician - Walgreens
09.2022 - Current
Customer Service Associate - Walgreens
01.2021 - Current
Camp Counselor - Sandown Summer Recreation
06.2019 - 08.2023
NHTI - Concord's Community College - Associate, Radiologic Technology
Timberlane Regional High School - High School Diploma,