Melanie Michelle Miranda-Estrada
Hixson,TN
Summary
Dedicated and accountable team player with exceptional communication skills. Proven ability to excel in dynamic work environments and deliver results under pressure and with minimal supervision. Adept at collaborating within cross-functional teams to achieve common goals. Known for being a quick learner with a keen eye for detail.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Hiring Manager
Wendy’s
03.2023 - Current
- Manage the hiring website, review applications, schedule and perform interviews
- Register new hires into the system and complete relevant documentation
- Lead and perform orientation and training
Shift Manager
Wendy’s
08.2022 - Current
- Monitor employees for following standard procedure to boost efficiency and ensure safety
- Develop efficient solutions for different situations regarding customers, staff, and external concerns
- Plan for employee positions, breaks, and opening/closing duties
- Perform and manage weekly and daily inventory counts
- Manage petty cash, registers, and daily deposits with 90% accuracy
- Promoted to manager after 4 months of service
Consultant
Temp Service
06.2018 - 06.2023
- Recorded and classified 6 months of compensation statements in QuickBooks Online within a week
- Entered over 100 receipts on a monthly basis for multiple clients
- Assisted CPA in administrative duties such as making copies, organizing files, and scanning documents
Education
BBA - Accounting
Universidad Del Istmo (Isthmus University)
Panama City, Panama12.2025
Bilingual Commercial Bachelor with Emphasis - Administration
Instituto Episcopal San Cristóbal (Private Bilingual School)
Panama City, Panama2020
Instituto Episcopal San Cristóbal (Private Bilingual School)
Panama City, Panama2017
Skills
- Minor experience in QuickBooks Online
- Peachtree
- Microsoft Office
- Calendar scheduling/management
- Conflict Resolution
- Attention to detail
- Leadership
- Joyfulness
Certification
July 2020: Microsoft Office Specialist Recognized as a Microsoft Office Specialist for Office Power Point 2016. Certified by Certiport
December 2017: TOEIC Certification Test of English for International Communication.
Languages
Spanish
Native or Bilingual
Timeline
Hiring Manager
Wendy’s
03.2023 - Current
Shift Manager
Wendy’s
08.2022 - Current
Consultant
Temp Service
06.2018 - 06.2023
BBA - Accounting
Universidad Del Istmo (Isthmus University)
Bilingual Commercial Bachelor with Emphasis - Administration
Instituto Episcopal San Cristóbal (Private Bilingual School)
Instituto Episcopal San Cristóbal (Private Bilingual School)
July 2020: Microsoft Office Specialist Recognized as a Microsoft Office Specialist for Office Power Point 2016. Certified by Certiport
December 2017: TOEIC Certification Test of English for International Communication.
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