Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Melanie Michelle Miranda-Estrada

Hixson,TN

Summary

Dedicated and accountable team player with exceptional communication skills. Proven ability to excel in dynamic work environments and deliver results under pressure and with minimal supervision. Adept at collaborating within cross-functional teams to achieve common goals. Known for being a quick learner with a keen eye for detail.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Hiring Manager

Wendy’s
2023.03 - Current
  • Manage the hiring website, review applications, schedule and perform interviews
  • Register new hires into the system and complete relevant documentation
  • Lead and perform orientation and training

Shift Manager

Wendy’s
2022.08 - Current
  • Monitor employees for following standard procedure to boost efficiency and ensure safety
  • Develop efficient solutions for different situations regarding customers, staff, and external concerns
  • Plan for employee positions, breaks, and opening/closing duties
  • Perform and manage weekly and daily inventory counts
  • Manage petty cash, registers, and daily deposits with 90% accuracy
  • Promoted to manager after 4 months of service

Consultant

Temp Service
2018.06 - 2023.06
  • Recorded and classified 6 months of compensation statements in QuickBooks Online within a week
  • Entered over 100 receipts on a monthly basis for multiple clients
  • Assisted CPA in administrative duties such as making copies, organizing files, and scanning documents

Education

BBA - Accounting

Universidad Del Istmo (Isthmus University)
Panama City, Panama
12.2025

Bilingual Commercial Bachelor with Emphasis - Administration

Instituto Episcopal San Cristóbal (Private Bilingual School)
Panama City, Panama
2020

Instituto Episcopal San Cristóbal (Private Bilingual School)
Panama City, Panama
2017

Skills

  • Minor experience in QuickBooks Online
  • Peachtree
  • Microsoft Office
  • Calendar scheduling/management
  • Conflict Resolution
  • Attention to detail
  • Leadership
  • Joyfulness

Certification

July 2020: Microsoft Office Specialist Recognized as a Microsoft Office Specialist for Office Power Point 2016. Certified by Certiport

December 2017: TOEIC Certification Test of English for International Communication.

Languages

Spanish
Native or Bilingual

Timeline

Hiring Manager

Wendy’s
2023.03 - Current

Shift Manager

Wendy’s
2022.08 - Current

Consultant

Temp Service
2018.06 - 2023.06

BBA - Accounting

Universidad Del Istmo (Isthmus University)

Bilingual Commercial Bachelor with Emphasis - Administration

Instituto Episcopal San Cristóbal (Private Bilingual School)

Instituto Episcopal San Cristóbal (Private Bilingual School)

July 2020: Microsoft Office Specialist Recognized as a Microsoft Office Specialist for Office Power Point 2016. Certified by Certiport

December 2017: TOEIC Certification Test of English for International Communication.

Melanie Michelle Miranda-Estrada