Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Melannie Izquierdo

Naples

Summary

Results-driven receptionist skilled in customer relations and administrative support. Proven ability to manage schedules, enhance client satisfaction, and maintain organized systems. Committed to delivering professional service and efficient communication.

Overview

2
2
Languages
1
1
Certification
4
4
years of professional experience

Work History

Receptionist

A1 Crane Service and Rigging Inc
01.2023 - Current
  • Scheduled appointments and coordinated meetings for management team consistently.
  • Managed incoming calls, directing inquiries to appropriate departments efficiently.
  • Processed customer requests and resolved issues promptly to enhance satisfaction.
  • Maintained organized filing system for documents and client records.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.

Education

Bachelor of Science - Biology

Florida Gulf Coast University
Fort Myers, FL
12-2027

High School Diploma -

Palmetto Ridge High School
Naples, FL
05-2025

Skills

  • Telephone skills
  • Customer and client relations
  • Call handling
  • Scheduling
  • Client relations
  • Communication skills
  • Documentation and reporting
  • Data entry
  • Scheduling management
  • Time management
  • Organization skills
  • Phone etiquette

Certification

  • [CMAA] License - [2023-2024]

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Receptionist

A1 Crane Service and Rigging Inc
01.2023 - Current

Bachelor of Science - Biology

Florida Gulf Coast University

High School Diploma -

Palmetto Ridge High School