Melany Enamorado

As a Host/Hostess at Los Magueyes Mexican Restaurant, you will play a key role in creating an exceptional guest experience from the moment customers enter the restaurant. This position requires strong organizational skills, effective communication, and a friendly, professional demeanor. You will serve as the main point of contact between guests, servers, and management, ensuring smooth operations in a fast-paced environment.

I worked as a hostess at a large and well established sushi restaurant, where I was responsible for creating a welcoming and organized first impression for every guest. I managed reservations, coordinated seating arrangements using OpenTable, and ensured smooth guest flow during high volume hours while maintaining a friendly and professional demeanor. In addition to my hosting responsibilities, I developed strong knowledge of the sushi menu and assisted with bilingual translations when needed. I helped guests understand menu items, ingredients and traditional japanese terms, ensuring clear communication between customers and the service team. Experienced with POS systems, and handling transactions.

I worked as a Hostess at a traditional Neapolitan Italian pizzeria, welcoming guests and managing reservations and seating during a high volume shifts. I am experienced in operating POS systems and handling transactions accurately while supporting front of the house operations. I was recognized for being attentive, friendly, and detailed oriented, ensuring guests felt comfortable and well cared for while maintaining smooth and clear communication between the serves and kitchen staff.

I am currently working as a Front Desk Agent at Hotel Indigo, managing daily operations in a busy hospitality environment. I have the skill in using Opera system to handle reservations, check-ins and check-outs, and guest account management efficiently. Known for providing friendly, attentive and professional service, ensuring a positive experience for every guest. Strong organizational and communication skills, capable of multitasking and maintaining smooth Front Desk operations.