Overview
Work History
Education
Skills
Timeline
Generic

Melany Garmendia

Miami,FL

Overview

3
3
years of professional experience

Work History

Front Desk Receptionist

Stephen J Miller MD
06.2023 - 03.2024
  • Insurance Verification.
  • Greets Patients; Check-in/Check-out.
  • Schedules Appointment.
  • Collecting co-pay and payment.
  • Maintains use of all office equipments, such as computers, fax machines, printer and telephone.
  • Obtain current patient information from established and new patients.
  • Scanning patient ID and Insurance.

Front Desk Receptionist

GR Electrical Inc
08.2021 - 01.2023
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Collected room deposits, fees, and payments.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Scheduled office meetings and client appointments for staff teams.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.

Education

Associate of Business Administration - Business Administration

Miami Dade College
Miami, FL
12.2024

High School Diploma -

Miami Sunset Senior High School
Miami, FL
06.2021

Skills

  • Bilingual
  • Problem-solving skills
  • Listening Skills
  • File Organization
  • Handle incoming and outgoing telephone calls
  • Schedule and confirm appointment via phone
  • Answer questions and provide assistance in person and telephone
  • Distribute forms to patients and verify that required fields are completed properly
  • Collect and process patient co-pays
  • Maintain digital and physical patient records

Timeline

Front Desk Receptionist

Stephen J Miller MD
06.2023 - 03.2024

Front Desk Receptionist

GR Electrical Inc
08.2021 - 01.2023

Associate of Business Administration - Business Administration

Miami Dade College

High School Diploma -

Miami Sunset Senior High School
Melany Garmendia