Melati Sing Cloward
Houston,TX
Overview
17
17
years of professional experience
Work History
Bartender
Live Nation
10.2024 - Current
- Prepared and served a wide variety of beverages according to standard recipes.
- Maintained cleanliness and organization of bar area, ensuring compliance with health and safety regulations.
- Engaged with customers to provide exceptional service, enhancing overall guest experience.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, and taking inventory.
Bar Manager
MTZ Foods
03.2022 - 08.2024
- Oversaw daily bar operations, ensuring compliance with health and safety regulations.
- Trained and mentored staff on beverage preparation and customer service best practices.
- Implemented inventory management systems to optimize stock levels.
- Collaborated with vendors to negotiate favorable pricing on supplies and ingredients.
- Analyzed sales data to identify trends, adjusting menu offerings accordingly for increased profitability.
Bar Manager
Richmond Arms / TK Bittermans
04.2018 - 10.2022
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
Bartender
Marriott
08.2017 - 06.2020
- Collaborated with team members to efficiently handle high-volume service during events.
- Processed cash and credit transactions accurately, ensuring smooth financial operations at the bar.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
Quality Analyst
VES Inc
02.2015 - 01.2016
- Conducted comprehensive quality audits to ensure adherence to industry standards and regulatory compliance.
- Implemented testing protocols to enhance reliability and performance assessment.
- Collaborated with cross-functional teams to identify process improvement opportunities and resolve quality issues.
- Ensured compliance with regulatory requirements by meticulously reviewing documentation and maintaining accurate records.
- Analyzed quality and performance data to support operational decision-making.
Personal Assistant
Schlief LLC.
01.2009 - 02.2015
- Managed executive calendars, coordinating meetings and schedules efficiently.
- Organized travel arrangements, optimizing itineraries for cost-effectiveness and convenience.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Coordinated events and functions with attention to detail ensuring successful execution.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
Education
CMA -
Remington College
Houston, TXSkills
- Strong analytical multitasking
- Hospitality/customer service expertise
- Highly reliable
- Complex problem-solving
Timeline
Bartender
Live Nation
10.2024 - Current
Bar Manager
MTZ Foods
03.2022 - 08.2024
Bar Manager
Richmond Arms / TK Bittermans
04.2018 - 10.2022
Bartender
Marriott
08.2017 - 06.2020
Quality Analyst
VES Inc
02.2015 - 01.2016
Personal Assistant
Schlief LLC.
01.2009 - 02.2015
CMA -
Remington College