Rebekah (Melea)* Schneider
GREENSBORO,NC
Summary
I am currently seeking a position as a School Social Worker that will allow me to impact the lives of the future and allow me to utilize my gifts of assisting students and families to strengthen the bond between school and home. I have had several years since my last year working as a school social worker to reflect and hone my communication and problem-solving skills even further to the extent that I know I have what it takes to be that necessary liaison between the school, community, and home.
Overview
16
16
years of professional experience
Work History
Customer Service Representative
Terminix Of The Triad
03.2021 - Current
- Handled customer inquiries and concerns courteously and professionally.
- Generating sales by phone for customer needs (setting up accounts, explaining services, taking payments, scheduling)
- Answered constant flow of customer calls and incoming text messaging with minimal wait times
- Investigated and resolved customer inquiries and complaints quickly.
- Updated account information to maintain customer records.
- Assisted with training new colleagues for the role of Customer Care Representative
Adjunct Professor-Beginning Photoshop (Fall Sem.)
Randolph Community College
08.2018 - 12.2019
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.
- Graded quizzes, tests, homework, and projects to provide students with timely academic progress information and feedback.
- Taught beginning processes of Photoshop use to students during class as they followed along on their individual computers
- Critiqued projects and demonstrated better ways of editing within the Photoshop program
School Social Worker (2008-2014, 2017-2018)
Guilford County Schools
08.2008 - 06.2014
- Conducted social history and adaptive behavior assessments and helped lead academic and behavioral intervention teams
- Strong focus on truancy of students and family needs
- Collaborated with students, teachers, administrators, parents and outside agencies.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Worked with teachers to implement behavioral improvement plans based on established assessments.
- Served as liaison for non-profit organizations between the home and school environment
Education
Associate of Arts - Photographic Technology
Randolph Community College
Asheboro, NC05.2016
Bachelor of Science - Social Work With Focus On School Social Work
University of North Carolina At Greensboro
Greensboro, NC05.2008
Skills
- Customer Care
- Case Management
- Complaint Resolution
- Documentation
- Conflict Resolution
- Independent Qualities, Team Player Mindset
- Crisis Intervention
Timeline
Customer Service Representative
Terminix Of The Triad
03.2021 - Current
Adjunct Professor-Beginning Photoshop (Fall Sem.)
Randolph Community College
08.2018 - 12.2019
School Social Worker (2008-2014, 2017-2018)
Guilford County Schools
08.2008 - 06.2014
Associate of Arts - Photographic Technology
Randolph Community College
Bachelor of Science - Social Work With Focus On School Social Work
University of North Carolina At Greensboro
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