Summary
Overview
Work History
Education
Skills
Extracurricular activities
Timeline
Generic

Melek Ferguson-Harrison

Baltimore

Summary

Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.

Overview

2
2
years of professional experience

Work History

Sales Associate

Banner's Hallmark
01.2023 - Current
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Solved customer challenges by offering relevant products and services.

Education

Bachelor of Business Administration - Accounting

North Carolina Central University
Durham, NC
05-2027

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Extracurricular activities

First Generation Student Advisory Council

Business & Civic Leadership Association

Marching Band

Timeline

Sales Associate

Banner's Hallmark
01.2023 - Current

Bachelor of Business Administration - Accounting

North Carolina Central University

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Melek Ferguson-Harrison