Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Meleny Aparicio

Alamo,TX

Summary

Experienced with training and developing restaurant staff to deliver exceptional service. Utilizes effective training techniques to enhance team performance and ensure consistent service quality. Knowledge of hospitality standards and track record of fostering collaborative and adaptable work environment.

Overview

4
4
years of professional experience

Work History

Server Trainer

Texas Roadhouse
03.2024 - Current
  • Assisted in training new servers on menu items and service protocols.
  • Shadowed experienced staff to learn customer service best practices.
  • Observed and provided feedback on server performance during shifts.
  • Monitored new server performance and offered continuous support throughout training period.

Server Trainer

Dave N Busters
02.2021 - 03.2024
  • Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
  • Maintained cleanliness standards throughout dining areas, contributing to a positive dining experience for guests.
  • Developed strong relationships with regular customers, encouraging repeat business and loyalty to the establishment.

Education

Associate of Social Work - Social Work

South Texas College
McAllen, TX
05-2023

Skills

  • Effective time management
  • Menu memorization
  • Safe food handling
  • Order accuracy

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Server Trainer

Texas Roadhouse
03.2024 - Current

Server Trainer

Dave N Busters
02.2021 - 03.2024

Associate of Social Work - Social Work

South Texas College

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Meleny Aparicio