Meleny Reyes
Katy,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Server
Bayou City Seafood And Pasta
03.2023 - Current
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials to increase profits.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Cashier
H-E-B
08.2022 - 03.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Stocked shelves with merchandise when needed.
Shift Manager
1000 Degrees Pizzeria
07.2021 - 08.2022
- Developed and maintained positive working relationships with staff and customers
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Resolved customer complaints promptly and professionally.
Team Member
Chic-Fil-A
07.2020 - 07.2021
- Provided customer service support to ensure satisfaction.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
- Greeted customers upon entering the store with friendly demeanor.
- Resolved customer issues promptly in a professional manner.
- Received, processed, and stocked merchandise in accordance with store policies.
Education
High School Diploma -
Morton Ranch High School
Katy, TX05-2021
Skills
- Sales Techniques
- Bilingual
- Customer Service Management
- Conflict Resolution
- Positive Attitude
- Sales and Upselling
- Strong Work Ethic
- Exceptional customer service
Timeline
Server
Bayou City Seafood And Pasta
03.2023 - Current
Cashier
H-E-B
08.2022 - 03.2023
Shift Manager
1000 Degrees Pizzeria
07.2021 - 08.2022
Team Member
Chic-Fil-A
07.2020 - 07.2021
High School Diploma -
Morton Ranch High School
Similar Profiles
Scott MarstersScott Marsters
Server Shift Leader at Bayou City Seafood And PastaServer Shift Leader at Bayou City Seafood And Pasta
Ronaldo McCallumRonaldo McCallum
Chef at Ja Irie Pasta Seafood CityChef at Ja Irie Pasta Seafood City
Viet LeViet Le
Server Manager at Bayou Cat SeafoodServer Manager at Bayou Cat Seafood