Meleny Reyes
Katy,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Server
Bayou City Seafood And Pasta
03.2023 - Current
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials to increase profits.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Cashier
H-E-B
08.2022 - 03.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Stocked shelves with merchandise when needed.
Shift Manager
1000 Degrees Pizzeria
07.2021 - 08.2022
- Developed and maintained positive working relationships with staff and customers
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Resolved customer complaints promptly and professionally.
Team Member
Chic-Fil-A
07.2020 - 07.2021
- Provided customer service support to ensure satisfaction.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
- Greeted customers upon entering the store with friendly demeanor.
- Resolved customer issues promptly in a professional manner.
- Received, processed, and stocked merchandise in accordance with store policies.
Education
High School Diploma -
Morton Ranch High School
Katy, TX05-2021
Skills
- Sales Techniques
- Bilingual
- Customer Service Management
- Conflict Resolution
- Positive Attitude
- Sales and Upselling
- Strong Work Ethic
- Exceptional customer service
Timeline
Server
Bayou City Seafood And Pasta
03.2023 - Current
Cashier
H-E-B
08.2022 - 03.2023
Shift Manager
1000 Degrees Pizzeria
07.2021 - 08.2022
Team Member
Chic-Fil-A
07.2020 - 07.2021
High School Diploma -
Morton Ranch High School
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