MELIA SYLVESTER
Opelousas,LA
Summary
Dynamic and results-oriented professional with a proven track record at Hibbett Sporting Goods, enhancing customer satisfaction and exceeding sales targets through exceptional service and sales expertise. Skilled in problem-solving and multitasking, adept at fostering positive relationships and adapting to diverse customer needs. Demonstrates strong inventory control and persuasive communication abilities, driving operational efficiency and revenue growth.
Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in [Desired Position] role.
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
3
3
years of professional experience
Work History
Sales Associate
Hibbett Sporting Goods
01.2022 - 07.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
Cook Helper
Chicken King
03.2020 - 12.2021
- Assisted cook in preparation of food by cutting, chopping and marinating meats, vegetables and garnishes.
- Cleaned and washed all utensils, preparation equipment cutting boards and counters.
- Maintained high standards of sanitation throughout the kitchen area through proper cleaning practices and routine inspections.
- Prepared custom orders for customers with dietary restrictions or allergies, ensuring their meals were safe for consumption.
- Enhanced kitchen efficiency by assisting cooks with food preparation and recipe execution.
- Restocked kitchen supplies, rotated food and stamped time and date on food in coolers.
- Washed, peeled, cut and seeded fruits and vegetables to prepare for consumption.
- Communicated with customers by telephone or in person to take or enter orders or obtain information to assist in solving customer complaints.
- Stocked cabinets and serving areas with condiments and refilled condiment containers.
- Supported a clean and organized working environment by maintaining cleanliness of utensils, equipment, and workstations.
- Assisted in loading and unloading supplies and food materials from delivery truck [Number] times per week.
- Ensured quality control by checking the freshness of ingredients and properly storing perishable items.
- Operated dishwashing equipment and distributed and stored clean pots, dishes, and utensils.
Education
High School Diploma -
Northwestern State University of Louisiana
Natchitoches, LA12-2025
Skills
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Sales expertise
- Exceptional customer service
- Adapt to diverse groups
- Persuasion techniques
- Inventory control procedures
Timeline
Sales Associate
Hibbett Sporting Goods
01.2022 - 07.2023
Cook Helper
Chicken King
03.2020 - 12.2021
High School Diploma -
Northwestern State University of Louisiana
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