Melika Alkic
MaCathy Family
Omaha,NE
1
Language
4
years of professional experience
Hospitable professional skilled in creating welcoming environments that enhance guest experiences. Strong communication and organizational abilities support efficient operations and high satisfaction levels. Known for delivering personalized service and promptly addressing guest needs, ensuring every visitor feels valued. Focused on improving the overall guest experience through attention to detail and proactive solutions.
Work History
Hostess
2 Years 11 Months- Greeted and seated guests efficiently, enhancing overall dining experience.
- Managed reservation system to optimize table turnover and minimize wait times.
- Assisted in training new staff on customer service protocols and restaurant procedures.
- Greeted customers warmly upon arrival and provided a friendly and warm presence throughout the dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
Babysitter
3 Years 11 Months- Oversaw after-school routines, ensuring proper nourishment and hygiene for children's healthy development.
- Supported homework and educational activities, enhancing children's learning experience and confidence.
- Coordinated evening routines to promote children's well-being, including effective bedtime preparations.
Swim Instructor
5 Months- Developed and implemented engaging swimming lessons for children, promoting skill acquisition and water safety.
- Ensured secure, enjoyable environment for participants through vigilant supervision and proactive safety measures.
- Partnered with fellow instructors to foster student engagement and improve learning outcomes.
Volunteer
1 Month- Coordinated food organization and distribution within community, ensuring efficient service and maintaining cleanliness.
- Maintained hygiene standards by collecting and washing dishes, fostering a clean and welcoming environment.
- Coordinated food distribution efforts to assist families in need within the community.
- Developed and maintained relationships with local businesses for donation support and resources.
- Trained new volunteers on operational procedures and best practices for effective service delivery.
Education
High School Diploma
- Relevant Coursework: Honors English 9
- GPA: 3.6
Skills
Reservation management
Guest Engagement
Dining Experience
Multitasking abilities
Telephone communication
Verbal and written communication
Interpersonal communication
Emotional intelligence
LANGUAGES
English, Bosnian, Croatian, Serbian, Montinegrin
Timeline
Hostess
Chili's Restaurant
11.2023 - CurrentRead More
Swim Instructor
YMCA
05.2023 - 10.2023Read More
Volunteer
Heartland Hope Mission
05.2023 - 06.2023Read More
Babysitter
MaCathy Family
11.2022 - CurrentRead More
Millard North High School
High School Diploma
Read More