Melika Bahrami
citrus heights
Summary
Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator, and problem solver working effectively and productively with diverse customers and individual needs. Efficient Restaurant Server known for high productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth operational flow and satisfaction. Communication skills, adaptability, and teamwork are essential to creating exceptional dining experiences.
Overview
3
3
years of professional experience
Work History
Restaurant Server
Shahrzad Persian Restaurant
Rancho Cordova
09.2023 - Current
- Delivered exceptional customer service to elevate dining experiences at Persian restaurant.
- Trained new servers on procedures and service standards to ensure consistency.
- Managed multiple tasks simultaneously while maintaining high-quality customer interactions.
- Processed reservations and to-go orders to enhance operational efficiency.
- Provided excellent customer service in a fast-paced dining environment.
- Collaborated with kitchen staff, and other team members, to ensure smooth operations.
Member Service Representative
Crunch Gym
Citrus Heights
11.2022 - 08.2024
- Provided information on gym services and fitness programs to prospective clients.
- Managed member check-ins and access control at the front desk efficiently.
- Collaborated with team members to maintain smooth daily operations.
- Addressed customer complaints with efficiency and courtesy.
- Resolved customer conflicts and challenging situations by utilizing internal knowledge bases for strategic solutions.
- Maintained cleanliness and organization of the front desk area.
Education
High School Diploma -
Bella Vista High School
Fair Oaks, CA06-2022
Skills
- Customer service
- Team collaboration
- Time management
- Sales strategies
- Networking and collaboration
- Translation skills
- Microsoft Office proficiency
- Communication skills
- Problem solving
- Conflict resolution
- Attention to detail
Languages
Persian
Full Professional
Timeline
Restaurant Server
Shahrzad Persian Restaurant
09.2023 - Current
Member Service Representative
Crunch Gym
11.2022 - 08.2024
High School Diploma -
Bella Vista High School
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