Melina Delgado

Server

Teds Montana Grill

05.2021 - Current

Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Paid attention to detail while completing assignments.
Acted as a team leader in group projects, delegating tasks and providing feedback.
Proven ability to develop and implement creative solutions to complex problems.
Strengthened communication skills through regular interactions with others.
Gained strong leadership skills by managing projects from start to finish.
Developed and maintained courteous and effective working relationships.
Proved successful working within tight deadlines and a fast-paced environment.
Developed strong organizational and communication skills through coursework and volunteer activities.
Passionate about learning and committed to continual improvement.
Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively in a team environment.