Summary
Overview
Work History
Education
Skills
References
Additional Information
Timeline
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Melina Fuentes

Franklin,TN

Summary

My name is Melina Fuentes, and I am a first-generation Latina in STEM, and a sophomore at the University of Tennessee at Chattanooga, wanting to pursue a career in aerospace engineering. I am dedicated to excelling in both my education and work, driven by a passion to break barriers and create opportunities for myself and my community. As I continue to grow in my studies, I am focused on building the skills and knowledge necessary to contribute to the aerospace industry, and make a meaningful impact.

Overview

5
5
years of professional experience

Work History

Senior Sales Representative

Club Pilates Franchise LLC
Chattanooga, TN
01.2025 - Current
  • Sales Expertise: Developed and executed strategies to exceed membership and retail goals, driving revenue growth and customer acquisition
  • Customer Relationship Management: Built strong, long-term client relationships, ensuring high retention through personalized service
  • Product Knowledge: Gained in-depth understanding of fitness offerings and membership plans to provide tailored solutions
  • Customer Service Excellence: Resolved inquiries and complaints promptly, ensuring customer satisfaction and maintaining professionalism
  • Adaptability: Quickly adapted to a new work environment, learning company culture and client expectations
  • Team Collaboration: Worked closely with colleagues to meet goals, sharing best practices and ensuring excellent customer experiences
  • Communication Skills: Developed strong communication abilities for effective one-on-one and group interactions with clients
  • Problem-Solving: Addressed client challenges and objections with creative solutions to meet their needs while achieving business objectives

Hostess

Mezcla Cocina y Cantina
Chattanooga, TN
02.2024 - 12.2024
  • Developed and maintained positive working relationships with other staff members
  • Monitored customer satisfaction and addressed concerns
  • Analyzed customer feedback and implemented changes accordingly
  • Provided prompt and courteous service to customers
  • Processed customer payments quickly and accurately

Hostess/Server

Guzman Group
Franklin, TN
03.2020 - 08.2023
  • Worked as a Hostess, Server, and occasionally as a Manager, developing strong leadership, communication, and multitasking skills
  • Oversaw restaurant operations during shifts, coordinating team efforts and ensuring consistent service quality, even during rush hours
  • Handled customer concerns and resolved issues efficiently to maintain high customer satisfaction while staying productive
  • Supported and mentored team members, assisting new employees in adjusting to the workflow and helping them integrate smoothly
  • Gained experience in managing multiple tasks simultaneously, leading teams, and problem-solving effectively in a fast-paced, high-pressure environment
  • Developed transferable skills that are highly valuable in a professional setting like the Airbus internship

Education

Bachelors - Mechanical Engineering

University of Tennesse At Chattanooga
Chattanooga, TN
05.2027

Minor - Engineering Management

University of Tennessee At Chattanooga
Chattanooga, TN
05.2027

High School Diploma -

Centennial High School
Franklin, TN
05.2023

Skills

  • Effective Presentation Delivery
  • Client Communication
  • Time Management
  • Fluent in English and Spanish
  • Solution-Oriented
  • Skilled Collaborator
  • Reliable
  • Excel Data Management
  • Strategic Sales Development
  • Team Collaboration
  • Quick Adaptability
  • High Achiever
  • Multi-tasker
  • Familiar with AutoCAD basics
  • Project management
  • Problem solving
  • Team collaboration

References

  • Fernando Valadez, Senior Manager, La Hacienda Mexican Restaurant, Former Manager, (615)-423-4186
  • Zachary Ridder, Academic Advisor, Engineering Department, University of Tennessee at Chattanooga, Academic Advisor, (423) 425-4529, Zachary-Ridder@utc.edu

Additional Information

My name is Melina Fuentes, and I am a First-Generation Latina in STEM and a sophomore at the University of Tennessee at Chattanooga wanting to pursue a career in aerospace engineering. I am dedicated to excelling in both my education and work, driven by a passion to break barriers and create opportunities for myself and my community. As I continue to grow in my studies, I am focused on building the skills and knowledge necessary to contribute to the aerospace industry and make a meaningful impact., Member of H.O.L.A at UTC (Hispanic Outreach Leadership Association), Future Founder of SHPE at the University of Tennessee at Chattanooga (Society of Hispanic Professional Engineers), Dean's List Fall 2023, Dean's List Spring 2024, Native, Fluent

Timeline

Senior Sales Representative

Club Pilates Franchise LLC
01.2025 - Current

Hostess

Mezcla Cocina y Cantina
02.2024 - 12.2024

Hostess/Server

Guzman Group
03.2020 - 08.2023

Bachelors - Mechanical Engineering

University of Tennesse At Chattanooga

Minor - Engineering Management

University of Tennessee At Chattanooga

High School Diploma -

Centennial High School

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