Melinda Clawson
Mesquite,NV
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
22
22
years of professional experience
Work History
Dental Office Manager
Star Valley Dental
Afton, WY
10.1999 - 03.2010
- Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
- Maintained patient data with required regulatory chart documents, personal information and treatment consultation documentation.
- Achieved revenue goals with successful management of patient scheduling, receivables and miscellaneous operations expenses.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Office Manager
Cutrubus Motors Inc.
Ogden, UT
10.1985 - 05.1997
- Maintained computer and physical filing systems.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
- Recorded expenses and maintained accounting records.
- Transferred and directed phone calls, guests and mail to correct staff members.
- Managed accurate and fully compliant AP/AR operations by documenting expenses, reconciling accounts and correcting discrepancies.
Education
High School Diploma -
Clearfield High School
Clearfield, UT05.1983
Skills
- Accounts Payable and Accounts Receivable
- Data Communications
- Clerical Support
- Document Quality
- Claim Verifications
- Reminder Calls
- Operational Efficiency
- Computerized Maintenance Management Systems
- Patient Records Gathering
- Customer Accounts Management
- Payroll Administration
- Administration and Operations
Timeline
Dental Office Manager
Star Valley Dental
10.1999 - 03.2010
Office Manager
Cutrubus Motors Inc.
10.1985 - 05.1997
High School Diploma -
Clearfield High School
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