Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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MELINDA JOSEPH

Summary

Dynamic professional with a strong work ethic and integrity, experienced in customer service excellence at Walmart and McDonald's. Proven ability to enhance customer satisfaction and resolve disputes effectively. Skilled in cash handling and maintaining a safe environment, consistently motivating teams to achieve high performance and engagement.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cashier

Walmart
04.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Manager

McDonald's
03.2022 - 03.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

No Degree - Teaching English To Speakers of Other Languages

Crystalake Middle School
Pompano Beach, FL

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing

Accomplishments

  • Completed manager training program.

Certification

  • HOME HEALTH AIDE TRAINING PROGRAM, Marlene's training center - 75 HOURS

Languages

French
Full Professional

Timeline

Cashier

Walmart
04.2024 - Current

Manager

McDonald's
03.2022 - 03.2024

No Degree - Teaching English To Speakers of Other Languages

Crystalake Middle School