Melinda Peters
Sarasota,FL
Summary
Over the years, I've learned to work with many people in different situations and solve many problems. To work with many people and build a connection with them and to trust them to be able to do their parts to make the team work more efficiently.
Overview
4
4
years of professional experience
Work History
Sales Associate
Bowlero Lanes
Sarasota, FL
02.2024 - Current
- Assisted in managing customer service inquiries and resolving issues to enhance guest satisfaction.
- Maintained cleanliness and organization of bowling lanes and equipment, promoting a welcoming atmosphere.
- Collaborated with team members to execute promotional events, increasing customer engagement and participation.
- Provided training and support to new associates, enhancing team performance and service quality.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Cashier
Five Below
Sarasota, FL
06.2022 - 01.2024
- Handled returns and exchanges, ensuring compliance with company policies.
- Trained new cashiers in operational procedures and customer service standards.
- Monitored inventory levels and reported discrepancies to management.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Learned duties for various positions and provided backup at key times.
Education
High School Diploma -
Riverview Highschool
Sarasota, FL05.2024
Skills
- Customer service
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Stocking and receiving
- Teamwork and collaboration
Timeline
Sales Associate
Bowlero Lanes
02.2024 - Current
Cashier
Five Below
06.2022 - 01.2024
High School Diploma -
Riverview Highschool