Melinda Wilkerson
Dover,DE
Summary
Dependable staff member effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.
Overview
18
18
years of professional experience
1
1
Certification
1
1
year of post-secondary education
Work History
Phlebotomist
CSL Plasma
11.2022 - Current
- In compliance with SOPs, performs all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect
- Evaluates vein performance of the donor to identify possible problems; makes necessary corrections in order to expedite donation time and ensure product quality and donor safety
- Ensures donation process is efficient and makes adjustments when necessary to make the process a positive experience for the donor
- Maintains alertness to any reaction by donors and assists with reactions or notifies appropriate staff
- Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events
- Alertness to any reaction by donors and assists with reactions or notifies appropriate staff
- Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
Table Game Dealer, Harrington Casino and Raceway
12.2014 - Current
- Pay winnings or collect losing bets as established by the rules and procedures of a specific game
- Deal cards to house hands, and compare these with players’ hands to determine winners, as in blackjack
- Exchange paper currency for playing chips or coin money
- Evaluating Information to Determine Compliance with Standards
- Making Decisions and Solving Problems
Certified Medical Assistant
Delaware Pediatrics
01.2020 - 11.2021
- Patient care
- EMR system
- Vitals, and Patient intake
- Administer immunizations, flu, and covid vaccines
- Assist physicians, assist with Biofire PCR/SAR testing covid and various viruses
- Triage
- Ordering office supplies, answering patient calls, scheduling, and assist with duties in the office as needed.
Site Coordinator/Phlebotomist
BLS, LabCorp of America
09.2016 - 04.2019
- Managed the site and supervised five employees
- Ensured and maintained all OSHA and HIPPA standards
- Proficient in blood collection by venipuncture and capillary technique from patients of all age groups, urine drug screen collections, paternity collections, breath/saliva alcohol testing, LCM/Cyber Tools, pediatric blood collections, and difficult draws (patients in long-term care facilities, drug rehabilitation facilities, prisons, psychiatric facilities, or similar facilities)
- Addressed customer complaints and provided excellent customer service
- Performed cash deposits and payments
Patient Care Technician
Bayhealth Medical Center
01.2010 - 12.2013
- Administered first aid treatment or life support care to sick or injured persons in prehospital settings
- Operated equipment, such as electrocardiograms (EKGs), external defibrillators, or bag valve mask resuscitators, in advanced life support environments
- Observed, recorded, and reported to physician: patient’s condition/injury, treatment provided, and reactions to drugs or treatment
- Assisted nursing staff to obtain vitals and medical history in emergency treatment
- Experience with: Blood pressure recorders, Blood tubes, Cardboard splints, Desktop computers, Electrocardiography EKG units, Emergency medical services cervical collars, Glucometers, Infant oxygen masks, Monitors, Nebulizers, Needles, Oxygen nasal cannula, Patient CO2 monitors, Patient restraints, Portable oxygen equipment, Restraint belts, Splints
Police Officer
Delaware State University
09.2005 - 01.2010
- Provided public safety by maintaining order, responded to emergencies, protected people and property, enforced motor vehicle and criminal laws, and promoted good community relations
- Documented and recorded incident and activity reports
- Identified, pursued, and arrested suspects and perpetrators of criminal acts
- Reviewed facts of incidents to determine if criminal act or statute violations were involved
- Experience: AED, Blood collection kits, and Breathalyzers
Education
Certified Medical Assistant -
Delaware Technical Community College
Dover, DENo Degree - Nursing
Delaware Technical Community College
Dover, DENo Degree - Certified Officer of Police Training
Delaware State Police Academy
Dover, DE 09.2006 - 04.2007
Skills
- Patient Support
- Stress Management
- EMR Systems
- Data Entry
- Patrol Procedures
- Planning and Coordination
- Emergency Management
- Reading Comprehension
- Report Writing
- Law Enforcement Information Databases
- Monitoring
- Table Game Rules
Certification
NHA Certification, Clinical Medical Assistant July 2020 - Present
COPT- Certification of Police Training February 2007
Timeline
Phlebotomist
CSL Plasma
11.2022 - Current
Certified Medical Assistant
Delaware Pediatrics
01.2020 - 11.2021
Site Coordinator/Phlebotomist
BLS, LabCorp of America
09.2016 - 04.2019
Table Game Dealer, Harrington Casino and Raceway
12.2014 - Current
Patient Care Technician
Bayhealth Medical Center
01.2010 - 12.2013
No Degree - Certified Officer of Police Training
Delaware State Police Academy
09.2006 - 04.2007
Police Officer
Delaware State University
09.2005 - 01.2010
Certified Medical Assistant -
Delaware Technical Community College
No Degree - Nursing
Delaware Technical Community College
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