I am an innovative professional with several years of diverse experience, known for high standards and results-driven approach. History of optimizing office operations and contributing to team success. I am goal oriented, meticulous, and highly motivated to learn more skills to be productive and proficient in a strong, evolving company.
Hi, I’m
Melinna Y Gomez
Chula Vista,CA
Summary
Overview
11
years of professional experience
1
Certification
4
years of post-secondary education
Work History
PHP Agency Inc.
Assistant
04.2024 - 07.2024
Job overview
- Assisted manager in all aspects of business operations & enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
Martin Marietta
Weighmaster
05.2019 - 03.2024
Job overview
- Generated tickets providing accurate weight data to clients, contributing to their effective decision-making in transportation and logistics operations.
- Supported legal compliance efforts by adhering to state regulations regarding weight documentation and reporting requirements. Rejecting non-conforming shipments and processed paperwork.
- Increased operational efficiency with meticulous record-keeping of daily transactions, inventory, and material movement.
- Reduced discrepancies in weight documentation by cross-verifying scale readings with other departments and job sites involved in material handling.
Lehigh Hanson
Sales Auditor
04.2019 - 05.2019
Job overview
- Collected and reported monthly expense variances and explanations. Identified revenue discrepancies through meticulous examination of sales data, leading to improved financial accuracy.
- Trained new team members on sales auditing procedures, fostering a culture of continuous improvement within the department.
- Collaborated with cross-functional teams for comprehensive sales audits, ensuring accurate revenue reporting.
- Evaluated customer contracts for compliance with company policies and applicable regulations
StaffWorks LLC
Temp (Lehigh Hanson)
10.2014 - 04.2019
Job overview
- Learned semi-skilled and advanced work by shadowing experienced workers.
- Cross-trained and provided back-up for weighmasters, aggregate dispatch, and sales admin.
- Served as a reliable team player who consistently met or exceeded expectations in all tasks assigned throughout numerous temp jobs covering days, nights, and weekends with minimal to no supervision.
- Cultivated positive relationships with coworkers, fostering collaboration and teamwork in diverse work environments.
The Home Depot
Head Cashier
12.2016 - 08.2018
Job overview
- Led opening and closing procedures, shift-change actions, conducted cashier drops, cash control and vault monitoring.
- Mentored new cashiers and other Front- Associates, as well as positioned and supported them with approving point of sale transactions and markdowns for mainline registers.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Managed multiple registers during high-traffic periods, effectively reducing customer wait times and increasing sales revenue.
MAK Cleaners, Continental Dry Cleaners
Dry Cleaner Customer Service Representative
11.2013 - 11.2015
Job overview
- Inspected finished garments thoroughly before returning them to customers, ensuring quality standards were met consistently.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Displayed excellent time-management skills by prioritizing tasks efficiently under pressure without compromising attention to detail.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Education
Jasmine Beauty School San Diego, CA
Certification from Esthetician
05.2024 - 10.2024
University Overview
Otay Ranch Senior High School Chula Vista, CA
High School Diploma
06.2007 - 05.2011
University Overview
- Otay Ranch Newspaper
News Editor (1yr)
In-Depth Editor (1yr)
Skills
- Time and Workload Management
- Computer Skills
- Data Entry
- Schedule Coordination
- Project Support
- Basic Accounting
- Business Correspondence, Excellent Communication
- Calm, Professional Demeanor, attention to detail
- Ten plus years in Customer Service experience
- Skincare Services
Certification
- Licensed Esthetician - California Board of Cosmetology.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Jasmine Beauty School
Certification from Esthetician
05.2024 - 10.2024
Assistant
PHP Agency Inc.
04.2024 - 07.2024
Weighmaster
Martin Marietta
05.2019 - 03.2024
Sales Auditor
Lehigh Hanson
04.2019 - 05.2019
Head Cashier
The Home Depot
12.2016 - 08.2018
Temp (Lehigh Hanson)
StaffWorks LLC
10.2014 - 04.2019
Dry Cleaner Customer Service Representative
MAK Cleaners, Continental Dry Cleaners
11.2013 - 11.2015
Otay Ranch Senior High School
High School Diploma
06.2007 - 05.2011
- Licensed Esthetician - California Board of Cosmetology.
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