Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Meleanie Pacheco

Indiantown,FL

Summary

Driven and tech-savvy professional with a proven track record in customer service and insurance sales at PHP Agency Inc. Excelling in organization and a calm demeanor, multitasking and prioritizing tasks efficiently. Achieved sales targets through strategic client engagement and attention to detail, enhancing client portfolio and satisfaction.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Life Insurance Agent

PHP Agency Inc.
Ft. Pierce, FL
09.2023 - Current
  • Called carriers to discover why applications submitted have not gone through yet.
  • Assisted customers in selecting the right life insurance coverage for their needs.
  • Educated clients on various types of life insurance policies available in the market.
  • Attended educational seminars and conferences to stay up-to-date on industry trends.
  • Prepared quotes for prospective customers based on their individual needs.
  • Collaborated with other departments such as underwriting or claims processing teams.
  • Communicated with clients to understand needs and identify best policies for each case.
  • Calculated premiums and established payment methods.
  • Developed and maintained a portfolio of clients through networking and referrals.
  • Nurtured relationships with potential clients through regular communication and engagement.
  • Achieved sales targets through effective client presentations and follow-up.

Customer Service Cashier

J Jill
Palm Beach Gardens, Florida
01.2023 - 12.2023
  • Greeted customers and provided friendly customer service.
  • Operated cash registers to process payments for goods and services.
  • Processed credit card transactions accurately and efficiently.
  • Resolved customer complaints in a professional manner.
  • Informed customers about product pricing and answered questions regarding products and services available in the store.
  • Provided information on company policies, warranties, guarantees, financing options and other related matters.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
  • Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
  • Answered incoming phone calls from customers regarding product availability or store locations.

Veterinary Assistant

South Fork High School Veterinary Program
01.2020 - 12.2023
  • Operated and maintained medical equipment.
  • Maintained accurate medical records of all patients.
  • Administered vaccinations, medications and treatments as prescribed by the veterinarian.
  • Prepared laboratory slides for microscopic examinations.
  • Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
  • Recorded patient food and water intake and output levels on a daily basis.
  • Assisted in surgery preparation by setting up instruments, supplies and equipment prior to procedure start time.
  • Dispensed medications orally or topically as directed by veterinarian.
  • Answered phone inquiries from clients regarding appointment scheduling, services offered.
  • Attended regular continuing education courses related to veterinary medicine.
  • Gathered specimens such as urine, blood and fecal samples for laboratory analysis.

Customer Service Representative

Sailfish Splash Water Park
Stuart , FL
01.2019 - 12.2023
  • Customer service.
  • Answered customer inquiries.
  • Provided excellent customer service to resolve customer complaints.
  • Performed administrative tasks such as filing paperwork, and updating data.
  • Answered incoming calls and emails, providing customer support or assistance with product and service transactions.
  • Keep records of customer interactions and transactions.
  • Updated data on computers.
  • Collected deposits or payments, and arranged for billing.
  • Assisted customers with price checks.
  • Hosting/Assisting private parties.
  • Cleaning.

Education

High School Diploma -

South Fork High School
Stuart, FL
05-2023

Certified Veterinary Assistant -

01.2022

Some College (No Degree) - Biology

Indian River State College
Stuart, FL

Skills

  • Scheduling
  • Organization skills
  • Calm demeanor
  • Correspondence management
  • Data inputting
  • Multitasking and prioritization
  • Tech-Savvy
  • Phone etiquette
  • Positive and professional
  • Office supply inventory control
  • Proficient in Word
  • Attention to detail

Affiliations

  • Reading books
  • Sports

Certification

  • Licensed Life Insurance Agent.
  • Certified Veterinary Assistant.

Timeline

Life Insurance Agent

PHP Agency Inc.
09.2023 - Current

Customer Service Cashier

J Jill
01.2023 - 12.2023

Veterinary Assistant

South Fork High School Veterinary Program
01.2020 - 12.2023

Customer Service Representative

Sailfish Splash Water Park
01.2019 - 12.2023

High School Diploma -

South Fork High School

Certified Veterinary Assistant -

Some College (No Degree) - Biology

Indian River State College

Similar Profiles

CREATE PROFILE
Meleanie Pacheco