Melissa Adams
Bessemer,AL
Summary
Proven Service Coordinator at United Ability, adept in telephone communication and accurate recordkeeping, excelled in developing tailored service plans, achieving high client satisfaction. Skilled in managing high-volume requests and maintaining detailed service records, showcasing strong family advocacy and documentation skills.
Overview
16
16
years of professional experience
Work History
Service Coordinator
United Ability
08.2008 - Current
- Served as a primary point of contact for families, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Developed comprehensive service plans tailored to individual client needs, resulting in high levels of satisfaction.
- Managed a high volume of family requests, ensuring timely and effective service delivery.
- Maintained accurate records of all service activities, facilitating smooth communication between families and EI providers.
Education
Master of Arts - Counsleing
University of Alabama At Birmingham
Birmingham, AL08.2003
Skills
- Telephone communication
- Accurate Recordkeeping
- Family Advocacy
- Notetaking and documentation
Timeline
Service Coordinator
United Ability
08.2008 - Current
Master of Arts - Counsleing
University of Alabama At Birmingham
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