Summary
Overview
Work History
Education
Skills
Languages
Timeline
Cashier
Melissa Alonso

Melissa Alonso

Miami

Summary

Dynamic and dedicated cashier with proven customer service skills at Publix, adept at fostering relationships to drive repeat business. Recognized for maintaining a balanced cash drawer and handling transactions with precision. Known for integrity and empathy, ensuring customer satisfaction and resolving issues effectively.

Overview

2
2
years of professional experience

Work History

Cashier

Publix
01.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.

Education

Associates - Business Administration

Miami Dade College
Miami, FL

High School Diploma -

Coral Gables Senior High School
450 Bird Rd, Coral Gables, Fl 33146
05.2024

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Cashier

Publix
01.2023 - Current

Associates - Business Administration

Miami Dade College

High School Diploma -

Coral Gables Senior High School

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Melissa Alonso