Melissa Anderton
Delta,CO
Summary
Driven and dynamic Sales Associate with a proven track record at Big Lots, enhancing customer satisfaction and loyalty through exceptional service and problem-solving skills. Skilled in cash handling and teamwork, adept at fostering positive customer relationships and efficiently managing financial transactions. Achieved significant improvements in customer engagement and store visual appeal.
Overview
2025
2025
years of professional experience
Work History
Sales Associate
Big Lots
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Sales Associate
Big Lots
Grand Junction, CO
11.1999 - Current
Education
High School Diploma - General Studies
Grand Junction High School
Grand Junction, CO05.2000
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Problem-Solving
- Multi-tasking strength
- Cash Handling
Timeline
Sales Associate
Big Lots
11.1999 - Current
Sales Associate
Big Lots
High School Diploma - General Studies
Grand Junction High School