Summary
Overview
Work History
Education
Skills
Timeline
Generic

MELISSA A NEBLETT

FAYETTEVILLE

Summary

Detail-oriented administrative professional with four years of expertise in front desk management, visitor reception, and office space organization. Known for exceptional customer service, adept at identifying customer needs and offering tailored solutions promptly. Skilled in conflict resolution, customer relationship management, and possessing comprehensive product knowledge. Committed to enhancing customer service efficiency and satisfaction through process optimization. Service Advisor dedicated to managing customer inquiries effectively, providing accurate advice, and ensuring high levels of customer satisfaction. Strong communication and problem-solving abilities to deliver top-notch service to customers.

Overview

14
14
years of professional experience

Work History

Education Service Advisor

Advanced Technology Logistics
06.2017 - Current
  • Greeting soldiers, Consulting, Informing, Assisting, Answering and Overseeing Cases Exercise and entering personal actions process pay and funding towards TA determining the pay authorization

Special Needs Assistant

Cumberland County Schools
08.2011 - 06.2017
  • Assist teachers with special needs students attend to physical needs of the student provide small group learn and implement a variety of behavior plans for students provide preventative and follow up behavior management.

Volunteer

Red Cross
05.2013 - 06.2014
  • Called and delivered pitches to potential donors to generate donations for fundraising events.
  • Assisted families in using and learning about society resources.
  • Transported or accompanied clients to appointments for service or interviews.

Education

ASSOCIATES IN ART -

FAYTTEVILLE TECH COMMUNITY COLLEGE
01.2010

CRIMINAL JUSTICE - undefined

FAYETTEVILLE STATE
09.2015

Skills

  • Handling Customer Complaints
  • Records Management
  • Staff Training
  • Client Rapport-Building

Timeline

Education Service Advisor

Advanced Technology Logistics
06.2017 - Current

Volunteer

Red Cross
05.2013 - 06.2014

Special Needs Assistant

Cumberland County Schools
08.2011 - 06.2017

CRIMINAL JUSTICE - undefined

FAYETTEVILLE STATE

ASSOCIATES IN ART -

FAYTTEVILLE TECH COMMUNITY COLLEGE