Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Melissa Aragon

Albuquerque,NM

Summary

Dynamic Medical Assistant with extensive experience at patient care and clinical documentation. Proven ability to enhance clinic efficiency through meticulous medical charting and HIPAA compliance. Skilled in phlebotomy injections and vaccines, and EKG's and patient assessments, while fostering trust and communication with patients and families. Committed to delivering compassionate healthcare.

Overview

13
13
years of professional experience

Work History

Medical Assistant/Receptionist

Concentra
Albuquerque, NM
09.2024 - Current

Checked patient insurance, demographic, and health history to keep information current.

  • Maintained current and accurate medical records for patients.
  • Helped patients complete necessary medical forms and documentation.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Assisted in work physicals and DOT physicals drug screening and UA screening. injections and phlebotomy
  • I Helped anywhere from 10-150 patients a day at Concentra, I love working in a fast pace environment

Medical Assistant

Presbyterian Pediatrics
Albuquerque, NM
05.2021 - 08.2024
  • Proactively addressed parent concerns regarding their child''s health, providing reassurance while working closely with physicians to develop appropriate care plans.
  • Prepared examination rooms with necessary equipment and supplies, optimizing efficiency during appointments.
  • Assisted doctors with exams and procedures, ensuring optimal patient comfort and care , take vitals administer vaccines.
  • Established trusting relationships with patients and families, fostering a positive atmosphere during visits.
  • Maintained accurate patient records, contributing to effective communication among medical team members.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Prepared lab specimens for diagnostic evaluation.
  • Completed EKGs and other tests based on patient presentation in office.

Legal Assistant

Law Office Of Adam Oakey
Albuquerque, NM
03.2019 - 12.2020
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
  • Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
  • Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
  • Facilitated timely resolution of legal matters by preparing and organizing essential documents.
  • Handled billing tasks efficiently and accurately, ensuring smooth financial operations for the legal team.
  • Responded to client inquiries, providing accurate legal advice and offering assistance.
  • Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
  • Drafted accurate and persuasive legal correspondence, contributing to successful negotiations and settlements.
  • Drafted legal documents, including pleadings and motions, to support attorneys in various cases.

Legal Assistant

Law Office Of Mike Keller
Albuquerque, NM
01.2018 - 02.2019
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
  • Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
  • Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
  • Handled billing tasks efficiently and accurately, ensuring smooth financial operations for the legal team.
  • Conducted background investigations on defendant.
  • Drafted legal documents, including pleadings and motions, to support attorneys in various cases.

Patient Care Technician

University Of New Mexico Hospital
Albuquerque, NM
01.2012 - 11.2017
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
  • Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.

Education

Medical Assistant - Medical

ATI Career Training Center
Albuquerque, NM
07-2009

High School Diploma -

Albuquerque High School
Albuquerque, NM
05-2006

Skills

  • Medical office procedures
  • HIPAA compliance
  • Patient scheduling
  • Medical terminology
  • Phlebotomy
  • CPR
  • Immunization administration
  • Professionalism and ethics

Languages

Spanish
Full Professional

Timeline

Medical Assistant/Receptionist

Concentra
09.2024 - Current

Medical Assistant

Presbyterian Pediatrics
05.2021 - 08.2024

Legal Assistant

Law Office Of Adam Oakey
03.2019 - 12.2020

Legal Assistant

Law Office Of Mike Keller
01.2018 - 02.2019

Patient Care Technician

University Of New Mexico Hospital
01.2012 - 11.2017

Medical Assistant - Medical

ATI Career Training Center

High School Diploma -

Albuquerque High School