Melissa Arnold

• Maintained filing systems, both electronically and in paper form.
• Scanned documents into digital format for storage purposes.
• Inspected digital images for clarity and accuracy prior to storage or delivery.
• Scanned materials using flatbed scanner, duplex scanner, or multi-function device as needed.
• Researched discrepancies between physical copies of documents and their digital versions to ensure accuracy in data capture process.
• Organized hard copy material prior to scanning according to established procedures.
• Adhered strictly to confidentiality requirements when handling confidential information during the scanning process.

• Developed strategies for increasing customer loyalty and satisfaction.
• Established policies and procedures to ensure compliance with local, state, and federal regulations.
• Created marketing campaigns to promote products and services.
• Managed day-to-day business operations including staffing, inventory management, budgeting, accounting, and payroll processing.
• Provided leadership and guidance to employees while fostering a collaborative environment.
• Ensured that all safety protocols were followed at all times within the workplace.
• Collaborated with other co-owners on strategic decisions related to the company's growth plan.
• Managed financial operations, including budgeting, forecasting, and financial reporting to ensure fiscal health.
• Engaged in community and industry events to network, promote the business, and stay informed on market developments.

In this time, I cared for my ailing mother, and at the same time, I gained guardianship of my grandbabies.

• Provided manicures, pedicures and nail treatments to clients.
• Cleaned and sterilized tools and work areas between customers.
• Maintained customer records for future reference.
• Educated clients on proper nail care techniques.
• Applied acrylics, gels, wraps, or other artificial enhancements to nails.
• Developed creative designs on nails using a variety of colors and materials.
• Advised customers on the best type of treatment for their particular nail condition or desired look.
• Ensured that safety protocols were followed during each service provided.
• Followed health regulations regarding sanitation practices throughout the salon.
• Promoted additional services to existing clients in order to increase revenue.
• Attended continuing education courses related to nail care techniques.
• Kept up-to-date on new trends in the industry for product offerings and design ideas.